Autoboot fails when the policy is set to use the Trusted Platform Module
Last Modified: 2024-01-06 09:23:12 Etc/GMT
Affected Products
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Autoboot fails when the policy is set to use the Trusted Platform Module
Technical Articles ID:
KB89061
Last Modified: 2024-01-06 09:23:12 Etc/GMT Environment
Drive Encryption (DE) 7.2.1, 7.2.0 For details of DE-supported environments, see KB79422 - Supported platforms for Drive Encryption 7.x. Problem
When the Autoboot policy is set to use the NOTE: If the TPM policy is set to Never, Autoboot functions as expected. The Cause
On the target system, the hardware does not support TPM.
Solution
This issue is resolved in DE 7.2.2 (build 7.2.2.14), which is available on the Product Downloads site. To review other DE known and resolved issues, see KB84502 - Drive Encryption 7.x Known Issues. Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. NOTE: This issue was previously resolved in DE 7.2.1 Hotfix 1199587 (build 7.2.1.19), which was only Released to Technical Support. This hotfix is no longer available. Workaround
Set the Autoboot policy to Never when using TPM, unless the system supports TPM.
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