System crash (blue screen) on 11th generation Intel and AMD Zen 3 Ryzen CPUs
上次修改时间: 2023-03-20 06:32:08 Etc/GMT
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System crash (blue screen) on 11th generation Intel and AMD Zen 3 Ryzen CPUs
技术文章 ID:
KB95295
上次修改时间: 2023-03-20 06:32:08 Etc/GMT 环境
Data Loss Prevention (DLP) Endpoint 11.9.0 Affected CPUs:
问题
You see a system crash (blue screen) when you either upgrade or install DLP Endpoint 11.9.0 on one of the following CPUs:
CRITICAL_PROCESS_DIED PROCESS_NAME: svchost.exe OS: Windows 10 You see the error message below when the system crash occurs: 原因
The system crashes with processors that use Control-flow Enforcement Technology (CET). The CET feature applies to both You see this issue when Hardware-enforced Stack Protection technology is used on computers based on Windows 20H1 (December update) or later. 解决方案
This issue is fixed in DLP Endpoint 11.9.0. 我们的产品软件、升级、维护版本和文档可在 产品下载网站上找到。
注意:您需要提供有效的授权号才能进行访问。请参阅 KB56057-如何下载企业产品更新和文档 ,以了解有关产品下载网站以及某些产品的备用位置的详细信息。 |
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