The ePO console is displayed, but shows the following unexpected title:
McAfee Foundation Services.
The ePolicy Orchestrator Event Parser service fails to start.
The
Eventparser_<system_name>.log records the errors below:
E #08936 EPODAL ePOData_Connection.cpp(373): COM Error 0x800A0E7A, source=ADODB.Connection, desc=Provider cannot be found. It may not be properly installed, msg=Unknown error 0x800A0E7A
E #08936 EPODAL ePOData_Connection.cpp(398): Error 0x800A0E7A returned from credentials callback. Database NOT available
E #08936 EVNTPRSR D:\BUILD_1111228\BUILD\ePO\dev\src\server\include\ePOData.inl(463): Database initialization: Failed (hr=0x800A0E7A).
E #08936 EVNTPRSR source\servinit.cpp(167): Failed to initialize database layer. Cannot continue.
The
Server_<system_name>.log records the errors below:
E #06736 EPODAL ePOData_Connection.cpp(673): COM Error 0x800A0E7A, source=ADODB.Connection, desc=Provider cannot be found. It may not be properly installed., msg=Unknown error 0x800A0E7A
