HTTP Error 500 (when trying to access certain pages in ePolicy Orchestrator)
Last Modified: 2023-07-24 07:02:17 Etc/GMT
Affected Products
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HTTP Error 500 (when trying to access certain pages in ePolicy Orchestrator)
Technical Articles ID:
KB91104
Last Modified: 2023-07-24 07:02:17 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.0 (Updates 1 and 2), 5.9.x
Problem
When you try to perform certain operations in ePO, the operations fail and an "HTTP Error 500" error page displays. The exact format of the error page depends on the browser you use:
NOTE: There might be other operations also affected; this list will be updated as needed.
The The NOTE: The above are examples; the integer value in quotes might be different in your environment.
Cause
The cause of this problem is one or more trailing spaces after the Solution
This issue is resolved in ePolicy Orchestrator 5.10.0 Update 3, which is available from the Product Downloads site. NOTE: You need a valid Grant Number for access. To view other known and resolved issues, see KB90382 - ePolicy Orchestrator 5.10.x Known Issues. WorkaroundTo resolve this problem:
It's now possible to perform the ePO operations correctly.
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