FAILURE: In RegDBGetKeyValueEx getting the InstallLocation (ePolicy Orchestrator upgrade fails)
Last Modified: 2023-07-20 07:14:55 Etc/GMT
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FAILURE: In RegDBGetKeyValueEx getting the InstallLocation (ePolicy Orchestrator upgrade fails)
Technical Articles ID:
KB88487
Last Modified: 2023-07-20 07:14:55 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.x
Problem
When you try to upgrade ePO 5.x to a later version, the following error occurs during the initial steps of the installation:
The following lines are recorded in the
Cause
The Windows Note the Tomcat references in the
Solution
CAUTION: This article contains information about opening or modifying the registry.
Because this key's value is only referencing the actual installation location of ePO, you can safely create a
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