Windows 10 に McAfee Agent をインストールできません。
FRMINST_Systemname.log (
%temp%\McAfeeLogs\) ファイルに記録されている以下のエラーが表示されます。
I #6076 Setup Ins Unable to create AacControl interface, not adding any msiexec exclusion rule, rc= -2146885629
I #6076 caShrLb Ins SOFTWARE\Network Associates\TVD\Shared Components\Framework is not present
I #6076 Setup Ins No parameters required to invoke mcupdater.exe.
I #6076 Setup Ins C:\WINDOWS\SysWOW64\msiexec.exe /i "C:\Users\ADMINI~1\AppData\Local\Temp\mfeAB44136D-380D-46CC-AE47-20A09AD6FEDF.tmp\MFEagent_x64.msi" ADDLOCAL=Main,Agent,Svc_x64 TRANSFORMS=:1033.mst /qb+ /l+*v "C:\Users\ADMINI~1\AppData\Local\Temp\McAfeeLogs\MFEagent.msi.2021.07.06.12.37.11.log" SITELISTINFO="C:\Users\ADMINI~1\AppData\Local\Temp\mfeAB44136D-380D-46CC-AE47-20A09AD6FEDF.tmp" PRESERVEREPOSITORIES=True FRMINSTLOGFILE="C:\Users\ADMINI~1\AppData\Local\Temp\McAfeeLogs\FrmInst_ADMIN6"
E #6076 Setup Ins Error trace:
E #6076 Thread Ins [Main thread]->
E #6076 Setup Ins [Attempting to perform a setup operation]->
E #6076 Setup Ins [Run MSI]->
E #6076 Setup Ins error 1603: Fatal error during installation.
E #6076 UI Ins Error trace:
E #6076 Thread Ins [Main thread]->
E #6076 UI Ins Fatal error during installation.
I #10244 Main Cle
I #10244 Main Cle START [12276 /LOGDIR="C:\Users\ADMINI~1\AppData\Local\Temp\McAfeeLogs" "C:\Users\ADMINI~1\AppData\Local\Temp\mfeAB44136D-380D-46CC-AE47-20A09AD6FEDF.tmp"]
I #10244 Common Cle WaitForSingleObject (calling FrmInst.exe, 30000)
You see the errors below recorded in the
MFEagent.msi.xxxx.xx.xx.xx.xx.xx (
%temp%\McAfeeLogs\):
CustAct [12:37:20:211] main [E] Missing value
CustAct [12:37:20:212] main [I] Agent installation Mode: 0
CustAct [12:37:20:216] main [I] No GPO mode detected
CustAct [12:37:20:217] main [I]
CustAct [12:37:20:217] main [I] Guid and TenanatId values are not passed to MSI by Bootstrap. Ignore if Bootstrap was never run.
CustAct [12:37:20:218] main [I] Trying to locate Guid Registry key, for upgrade scenario.
CustAct [12:37:20:218] main [I] Executing C:\Program Files\McAfee\Agent\maconfig.exe -provision -managed -dir "C:\Users\ADMINI~1\AppData\Local\Temp\mfeAB44136D-380D-46CC-AE47-20A09AD6FEDF.tmp" -logdir "C:\Users\ADMINI~1\AppData\Local\Temp\McAfeeLogs" -nostart -check
CustAct [12:37:21:625] main [E] Error trace:
CustAct [12:37:21:627] main [E] [installSiteList START]->
CustAct [12:37:21:627] main [E] Error code 3221225595 from C:\Program Files\McAfee\Agent\maconfig.exe -provision -managed -dir "C:\Users\ADMINI~1\AppData\Local\Temp\mfeAB44136D-380D-46CC-AE47-20A09AD6FEDF.tmp" -logdir "C:\Users\ADMINI~1\AppData\Local\Temp\McAfeeLogs" -nostart -check
CustAct [12:37:21:628] main [I] Upgrade folder path: C:\Users\ADMINI~1\AppData\Local\Temp\mfeAB44136D-380D-46CC-AE47-20A09AD6FEDF.tmp\Upgrade
CustAct [12:37:21:629] main [I] Upgrade folder SiteList path: C:\Users\ADMINI~1\AppData\Local\Temp\mfeAB44136D-380D-46CC-AE47-20A09AD6FEDF.tmp\Upgrade\SiteList.xml
CustAct [12:37:21:630] main [I] installSiteList END
CustomAction InstallSiteList returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (FC:F4) [12:37:21:700]: Note: 1: 2265 2: 3: -2147287035