打开 Windows 资源管理器窗口(
explorer.exe)时,MSI 安装程序会尝试安装ENS。 即使产品已安装且正在运行,它尝试该安装操作。 系统弹出窗口显示以下消息:
Please wait while Windows configures McAfee Endpoint Security
存在多个
McAfee_Endpoint_CA_Unknown_.log文件可能表明存在此问题 (在%temp%\McAfeeLogs).
以下是McAfee_Endpoint_CA_Unknown日志文件:
[9940] [GenericCustomAction] McAfee CustomAction: 开始GainAACAccess_Immediate
[9940] [GenericCustomAction] CLIENTPROCESSID 从 msi 获得。 Value : 19504
[9940] [GenericCustomAction] SUPPORTDIR 从 msi 获得。 Value : C:\Users\\AppData\Local\Temp\{21A798B9-A5A1-49D7-9F96-CC8B14F7EAEF}
[9940] [GenericCustomAction] McAfee CustomAction: 开始 GainMsiExclusion
[9940] [GenericCustomAction] 获取的 PID 不是 msiexec.exe 。 This could indicate a control panel uninstall.
[9940] [GenericCustomAction] 进程名称 : explorer.exe
[9940] [GenericCustomAction] 我们立即获取自定义操作父级进程的 PID!
...
[9940] [GenericCustomAction] RegQueryValueEx 通过。 The path of szInstallDir64 : C:\Program Files\McAfee\Endpoint Security\
[9940] [GenericCustomAction] "C:\Users\\AppData\Local\Temp\{21A798B9-A5A1-49D7-9F96-CC8B14F7EAEF}\MfeEpAac.exe" -add -rootlocation "C:\Program Files\McAfee\Endpoint Security" -rootlocation "C:\Program Files (x86)\McAfee\Endpoint Security" -folder "C:\ProgramData\McAfee\Endpoint Security" -MsiPID 20420
[9940] [GenericCustomAction] RunCommandLine: "C:\Users\\AppData\Local\Temp\{21A798B9-A5A1-49D7-9F96-CC8B14F7EAEF}\MfeEpAac.exe" -add -rootlocation "C:\Program Files\McAfee\Endpoint Security" -rootlocation "C:\Program Files (x86)\McAfee\Endpoint Security" -folder "C:\ProgramData\McAfee\Endpoint Security" -MsiPID 20420
[9940] [GenericCustomAction] RunCommandLine: 启动进程失败: 740
[9940] [GenericCustomAction] !> 错误 - 无法运行命令以安装应用程序: 183