Lorsque vous effectuez une mise à niveau d’une version précédente de ENS vers 10.6.1, l’installation est bloquée dans une boucle de redémarrage infinie.
Dans les journaux, vous pouvez voir ce qui suit.
Dans la
McAfee_Common_Bootstrapper.log:
05/02/2019 08:00:43.872 [3532] [BootstrapperMain] Common:Product version :10.6.1
05/02/2019 08:00:48.530 [3532] [BootstrapperMain] Check if installed common is 10.5.3, need to install a HF for 10.5.3 before upgrade
05/02/2019 08:00:48.530 [3532] [BootstrapperMain] Installed ENS Common Product Version : 10.5.3
05/02/2019 08:01:39.843 [3532] [BootstrapperMain] Utility to update ENS exp driver returned reboot required.
05/02/2019 08:01:39.858 [3532] [BootstrapperMain] Common failed during install or Upgrade!!!
Dans la
McAfee_Update_Exp_Driver.log:
[+] MFEEPMPK_WORKAROUND - About to run ENS mfeepmk fixer utility
[+] MFEEPMPK_WORKAROUND - Faulty driver was found. Now attempting replacement
[+] MFEEPMPK_WORKAROUND - Old driver still running!
[+] MFEEPMPK_WORKAROUND - Reboot is required
[+] MFEEPMPK_WORKAROUND - About to disable ENS workaround. This will take some time.
[+] MFEEPMPK_WORKAROUND - Disabled ENS workaround
Après le redémarrage, le même point d’échec s’affiche pour toutes les tentatives et
McAfee_Update_Exp_Driver.log contient l’entrée suivante :
[+] MFEEPMPK_WORKAROUND - About to run ENS mfeepmk fixer utility
[+] MFEEPMPK_WORKAROUND - Checking for faulty driver existence
[+] MFEEPMPK_WORKAROUND - Old version of faulty driver was found.
[+] MFEEPMPK_WORKAROUND - Old driver file is flagged as DELETE_PENDING
[+] MFEEPMPK_WORKAROUND - Reboot is required