DAT file update fails both manually and from a scheduled task
Last Modified: 2021-02-16 18:47:40 Etc/GMT
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DAT file update fails both manually and from a scheduled task
Technical Articles ID:
KB88021
Last Modified: 2021-02-16 18:47:40 Etc/GMT Environment
McAfee Agent (MA) 5.6.x, 5.5.x
Problem
An attempt to update DAT files fails, either manually or from a scheduled task. The I #10960 ScrptMgr Error occurred while downloading C:\ProgramData\McAfee\Agent\\Current\AMCORDAT2000\DAT\0000\PkgCatalog.z. Cause
The Solution
CAUTION: This article contains information about opening or modifying the registry.
If Apple Software Update, QuickTime, or Apple Application Support are installed, disable the Apple Bonjour .dll:
Workaround
If there are no Apple products or services installed, disable McAfee Agent Self-Protection in ePolicy Orchestrator and perform the update again. Enable Self-Protection after the DAT update completes.
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