After successfully deploying DE or EEPC, some or all of the drives fail to be encrypted. This problem occurs only on a small number of computers.
Server Side:
The DE or EEPC Product Settings policy on the Encryption tab is set to encrypt ALL Disks.
The following is shown at the ePolicy Orchestrator Console on the Endpoint Encryption Disk Details page:
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|
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Type |
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Size |
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State (Disk)s |
Encrypted |
On the same page, when you click Go to Related Disk Volumes, only some disks are displayed as encrypted:
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State (Volume) |
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Encrypted |
D: |
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Un-Supported |
Client Side:
Computer Management, Storage, Disk Management shows the problem disk(s) that can't be encrypted.
Volume: D:
Layout: Simple
Type: Dynamic
File System: NTFS
The Endpoint Encryption System Status window shows the following:
The Volume Status for the drive that can't be encrypted is displayed as either
Decrypted or
Unsupported.
NOTE: When a new volume is created by shrinking an existing volume on a Dynamic disk, it's not visible via the DE client User Interface.