次の SQL オプションのいずれかを使用するサーバーでは、ePO のアップグレードまたは新規インストールが失敗します。
SQL Server の詳細を入力すると、次のエラーが表示されます。
The SQL Server TCP port does not match the selected database server. Correct the problem and try again
EPO-CommonSetup.Log ファイルには、以下が記録されます。
20151027103137 Passed function validSQLCollation
20151027103137 Server = [Server_Name1] Instance = [Instance_name1]
20151027103137 Retrieved the SQL Server with Instance Name as: [Server_Name2\Instance_name1]
20151027103137 NetBIOS server name is Server_Name1
20151027103137 Server names DO NOT MATCH so block the install.
from SQL Server : [Server_Name1\Instance_name1]
from installer : [Server_Name2\Instance_name1]
20151027103137 Failed in validSQLInstance with error code
EPO-Install-MSI.LOG ファイルには、次の内容が記録されています。
MSI (c) (28:CC) [10:31:36:375]: Invoking remote custom action. DLL: C:\Users\SVCEPO\AppData\Local\Temp\MSI90E2.tmp, Entrypoint: f34
Action ended 10:32:23: Prod_UI_ValidateDBServerInfo. Return value 1.
MSI (c) (28:20) [10:32:23:364]: PROPERTY CHANGE: Adding DontShowPortErrors property. Its value is '1'.
MSI (c) (28:20) [10:32:23:364]: PROPERTY CHANGE: Deleting DontShowPortErrors property. Its current value is '1'.
MSI (c) (28:20) [10:32:30:868]: PROPERTY CHANGE: Modifying MFSDATABASESERVERNAME property. Its current value is 'Server_Name2'. Its new value: 'Instance_name1'.
MSI (c) (28:20) [10:32:30:961]: Doing action: ConvertDBInfoDialogToUnicodeEscaped
Action 10:32:30: ConvertDBInfoDialogToUnicodeEscaped.
Action start 10:32:30: ConvertDBInfoDialogToUnicodeEscaped.
MSI (c) (28:80) [10:32:30:961]: Invoking remote custom action. DLL: C:\Users\SVCEPO\AppData\Local\Temp\MSI661C.tmp, Entrypoint: ConvertDBInfoDialogToUnicodeEscaped
Action ended 10:32:30: ConvertDBInfoDialogToUnicodeEscaped. Return value 1.
MSI (c) (28:20) [10:32:30:977]: Doing action: Prod_UI_ValidateDBServerInfo
Action 10:32:30: Prod_UI_ValidateDBServerInfo.
Action start 10:32:30: Prod_UI_ValidateDBServerInfo.
MSI (c) (28:80) [10:32:30:977]: Invoking remote custom action. DLL: C:\Users\SVCEPO\AppData\Local\Temp\MSI662C.tmp, Entrypoint: f34
Action ended 10:32:32: Prod_UI_ValidateDBServerInfo. Return value 1.
MSI (c) (28:20) [10:32:32:677]: PROPERTY CHANGE: Adding DontShowPortErrors property. Its value is '1'.
MSI (c) (28:20) [10:32:32:677]: PROPERTY CHANGE: Deleting DontShowPortErrors property. Its current value is '1'.
MSI (c) (28:20) [10:32:37:295]: PROPERTY CHANGE: Modifying MFSDATABASESERVERNAME property. Its current value is 'Server_Name1'. Its new value: 'Instance_name1'.
MSI (c) (28:20) [10:32:37:357]: Doing action: ConvertDBInfoDialogToUnicodeEscaped
core-install.log、
core-patch.log または
core-upgrade.log には、インストール シナリオに応じて、次のメッセージなどが含まれる場合があります。
BUILD FAILED
E:\Program Files\McAfee\ePolicy Orchestrator\Installer\core\build.xml:1116: java.sql.SQLException: The operation cannot be performed on database 'Name of database' because it is involved in a database mirroring session or an availability group. Some operations are not allowed on a database that is participating in a database mirroring session or in an availability group.