Endpoint Security installation fails if there are issues with temp folder access
Last Modified: 2021-11-23 20:21:47 Etc/GMT
Affected Products
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Endpoint Security installation fails if there are issues with temp folder access
Technical Articles ID:
KB85033
Last Modified: 2021-11-23 20:21:47 Etc/GMT EnvironmentEndpoint Security (ENS) 10.x
Problem
ENS fails to properly install if user access to the user temp folder is restricted. The following error appears in the 2015-06-18 14:26:11 E #556 UI Ins Error opening installation log file. Verify that the specified log file location exists and that you can write to it. The following error appears in the /silent 18/06/2015 14:26:11.35 [3132] [BootstrapperMain] PROCESS return code : 1603 18/06/2015 14:26:11.35 [3132] [BootstrapperMain] Pre-requisite Installation failed!! prerequisite command : "C:\Users\`\AppData\Local\Temp\CIO88EF.tmp\FramePkg_upd.exe" /Install=Updater /silent SolutionTo correct this issue, change the temp location:
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