La dernière communication du gestionnaire d'agents à distance n’est pas mise à jour dans la page ePO des gestionnaires Agent et affiche l’état
inactif.
Les erreurs ci-dessous sont consignées dans le fichier
server_hostname. log (ePO_Installation_folder > \db\logs) :
I NAIMSERV Policy Manager initialization: Starting.
E #01920 NAIMSERV D:\BUILD_1151414\BUILD\ePO\dev\src\server\include\ePOData.inl(540): Error creating DALPolicyDBManager object, hr = 0x80040154
E #01920 NAIMSERV D:\BUILD_1151414\BUILD\ePO\dev\src\server\include\ePOData.inl(549): Policy Manager initialization: Failed. (0x80040154)
E #01920 NAIMSERV servinit.cpp(508): Initialize Data Abstraction Layer Failed.
E #01920 NAIMSERV servinit.cpp(879): Failed to check if the ePO server is running. The server name or user is invalid. Returning false.
I NAIMSERV Failed to connect to the ePO server. The Agent Handler does not require the ePO server to be running, but it will exchange information if it is running.
I NAIMSERV Shutting down server...
I NAIMSERV Releasing File Locks...
I NAIMSERV Cleaning up temp directory...
I NAIMSERV ePolicy Orchestrator server stopped.
Les erreurs ci-dessous sont enregistrées dans le
EPR_20211111T155506.log fichier (
C:\Windows\Temp\McAfeelogs\ ) :
EPR36 RegistryInstruction - Registry key [SOFTWARE\Classes\CLSID\{3AEC7772-2766-4C67-8487-4189C55DDE4E}] does not exist, not executing.
EPR36 Executing DLLInstruction for - C:\Program Files (x86)\McAfee\Agent Handler\dalpolicy.dll.
EPR36 Running command - regsvr32 /s "C:\Program Files (x86)\McAfee\Agent Handler\dalpolicy.dll" /u with wait timeout - 10000
EPR36 run_command (timeout is 10000) - regsvr32 /s "C:\Program Files (x86)\McAfee\Agent Handler\dalpolicy.dll" /u
EPR36 run_command - regsvr32 /s "C:\Program Files (x86)\McAfee\Agent Handler\dalpolicy.dll" /u failed with error code:5
EPR36 RegistryInstruction - Starting execute - reg:HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3BF43200-BA9B-4730-8172-760C23ACA789}
EPR36 RegistryInstruction - Registry key [SOFTWARE\Classes\CLSID\{3BF43200-BA9B-4730-8172-760C23ACA789}] does not exist, not executing.
EPR36 Executing DLLInstruction for - C:\Program Files (x86)\McAfee\Agent Handler\naepodal.dll.
EPR36 Running command - regsvr32 /s "C:\Program Files (x86)\McAfee\Agent Handler\naepodal.dll" /u with wait timeout - 10000
EPR36 run_command (timeout is 10000) - regsvr32 /s "C:\Program Files (x86)\McAfee\Agent Handler\naepodal.dll" /u
EPR36 run_command - regsvr32 /s "C:\Program Files (x86)\McAfee\Agent Handler\naepodal.dll" /u succeeded with error code:0
EPR36 RegistryInstruction - Starting execute - reg:HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Naepodal.EPODAL.1
EPR36 RegistryInstruction - Registry key [SOFTWARE\Classes\Naepodal.EPODAL.1] does not exist, not executing.
EPR36 RegistryInstruction - Starting execute - reg:HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Naepodal.EPODAL
EPR36 RegistryInstruction - Registry key [SOFTWARE\Classes\Naepodal.EPODAL] does not exist, not executing.
