Not authorized or invalid query (System tree, System, Information, Summary)
Last Modified: 2023-08-10 12:19:02 Etc/GMT
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Not authorized or invalid query (System tree, System, Information, Summary)
Technical Articles ID:
KB95021
Last Modified: 2023-08-10 12:19:02 Etc/GMT Environment
ePolicy Orchestrator 5.10.0 Update 1 and later
Problem
You observe the following issues in the ePO console from the Configuration, Server Settings, System Details Settings page.
The errors below are recorded in the NOTE: Also, see KB52369 - How to enable debug logging in the Orion.log. DEBUG [https-jsse-nio-8443-exec-1] servlet.ControllerServlet 722A8D64F6D36A2D6604AFD9DB65D76A.route1 - Validating action: sysDetPanelSummary.do DEBUG [https-jsse-nio-8443-exec-1] servlet.ControllerServlet 722A8D64F6D36A2D6604AFD9DB65D76A.route1 - Executing action: sysDetPanelSummary.do DEBUG [https-jsse-nio-8443-exec-1] query.OrionQueryGroup 722A8D64F6D36A2D6604AFD9DB65D76A.route1 - constructGetQueryGroupWhereString: (OrionQueryGroups.TenantId in (0,1)) AND (OrionQueryGroups.UserId=1 OR (OrionQueryGroups.userId is NULL and OrionQueryGroups.Permissioned = 'FALSE') OR (OrionQueryGroups.userId is NULL and OrionQueryGroups.Permissioned = 'TRUE') OR OrionQueryGroups.UniqueKey is not NULL and [OrionQueryGroups].[TenantId]=0) DEBUG [https-jsse-nio-8443-exec-1] query.DefaultQueryValidator 722A8D64F6D36A2D6604AFD9DB65D76A.route1 - validation error messages for query with ID 8 : [ "The table for a query criteria column does not exist: EPOProdPropsView_EPOAGENT.productversion", "The table for a table view column does not exist: EPOProdPropsView_EPOAGENT.productversion", "The table of a column used to order table view results does not exist: EPOProdPropsView_EPOAGENT.productversion" DEBUG [https-jsse-nio-8443-exec-1] query.DefaultQueryValidator 722A8D64F6D36A2D6604AFD9DB65D76A.route1 - validation error messages for query with ID 10 : [ "The table for a query criteria column does not exist: EPORollup_ProductPropertiesEPOAGENT.productversion", "The table for a table view column does not exist: EPORollup_ProductPropertiesEPOAGENT.productversion", "The table of a column used to order table view results does not exist: EPORollup_ProductPropertiesEPOAGENT.productversion" DEBUG [https-jsse-nio-8443-exec-1] query.DefaultQueryValidator 722A8D64F6D36A2D6604AFD9DB65D76A.route1 - validation error messages for query with ID 42 : [ "The table for a table view column does not exist: EPOProdPropsView_EPOAGENT.productversion", "The table of a column used to order table view results does not exist: EPOProdPropsView_EPOAGENT.productversion" DEBUG [https-jsse-nio-8443-exec-1] server.DefaultMfsServlet 722A8D64F6D36A2D6604AFD9DB65D76A.route1 - Cache-Control and ETag headers not set because static resource wasn't directly requested by the client. RequestURI=/ComputerMgmt/systemdetail/panelSummary.jsp and static resource=/ComputerMgmt/systemdetail/sysDetails.css DEBUG [https-jsse-nio-8443-exec-1] server.ThreadLocalInfoCleanupValve 722A8D64F6D36A2D6604AFD9DB65D76A.route1 - Cleaning the ThreadLocalInfo after the request processing for the user 'com.mcafee.orion.core.auth.OrionUser@27380818[name=admin,id=1,tenantId=1,tenantGuid=<null>,tenant=default,admin=true]' Cause
The McAfee Agent (MA) extension isn't checked into ePO. To verify the cause, look for the missing view
The results state that the Solution
Install the MA extension. There are two options to install the MA extension: Option 1:
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