A McAfee Agent upgrade fails when you try to upgrade to a later version while invoking the local install from a Windows PowerShell.
NOTE: Silent installs also fail.
You see this issue on systems that have either or both of the following products installed:
- Endpoint Security Threat Prevention
- Adaptive Threat Prevention
The command below is executed in PowerShell:
Start-Process '.\FramePkg574.exe' /install=agent
NOTE: The Frame Package name can be different, and depends on the naming convention in the environment.
The McAfee Agent displays the error message below:
The following applications should be closed before continuing the installation.
Administrator: Windows PowerShell
Cancel Retry Ignore