Mac オペレーティングシステムで McAfee Agent をインストールした後にMcAfee Agent が正常に起動できません。
Agent ログは、以下のエラーを記録します:
Masvc_<コンピューター名>.log - Contains only the following message repeated throughout the log:
masvc.Error: io service create Failed(803)
Macmnsvc_<コンピューター名>.log - Contains only this message repeated throughout the log:
macmnsvc.Error: common services create Failed(803)
Macompatsvc_<コンピューター名>.log contains only these messages repeated throughout the log:
macompatsvc.Info: Starting macompatsvc
cma.Info: compat service context creation failed, error = <803>.
compatservice.Error: failed to create compatibility service context, can't start the service.
macompatsvc.Error: Failed to create compat service.
Install.log (/var/log/) records the following error:
Mac-C02Q1843FVH3 installd[494]: ./postinstall: Creating user (mfe) and group (mfe)
Mac-C02Q1843FVH3 installd[494]: ./postinstall: id: mfe: no such user
Mac-C02Q1843FVH3 installd[494]: ./postinstall: <メイン> attribute status: eDSRecordAlreadyExists
Mac-C02Q1843FVH3 installd[494]: ./postinstall: DS Error: -14135 (eDSRecordAlreadyExists)
Mac-C02Q1843FVH3 installd[494]: ./postinstall: chmod: /var/McAfee/agent/agent.ini: No such file or directory
Mac-C02Q1843FVH3 installd[494]: ./postinstall: chown: mfe: illegal user name
Mac-C02Q1843FVH3 installd[494]: ./postinstall: chown: mfe: illegal user name
Mac-C02Q1843FVH3 installd[494]: ./postinstall: chown: mfe: illegal user name
Mac-C02Q1843FVH3 installd[494]: ./postinstall: chown: mfe: illegal user name