FAILURE in LaunchApplication while trying to run ePOST.bat
Last Modified: 2023-07-21 09:04:02 Etc/GMT
Affected Products
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FAILURE in LaunchApplication while trying to run ePOST.bat
Technical Articles ID:
KB90024
Last Modified: 2023-07-21 09:04:02 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.x, 5.9.x, 5.3.x NOTE: ePO 5.3.x is End of Life (EOL). Problem
An upgrade fails without a visible error. The upgrade then automatically rolls back to the previous ePO version. Upgrade failure examples:
A file named java.io.IOException: Error 0 : The following error occurred while executing this line: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\ProductDeployment\5.9.0.732\install.xml:137: The following error occurred while executing this line: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\ProductDeployment\5.9.0.732\install.xml:41: java.sql.SQLException: Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression. Cause
This issue occurs when a Product Deployment task has no McAfee-managed product selected.
Solution
Follow the steps below to remove the empty Product Deployment task:
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