Clients fail to get updates through a remote Agent Handler with the following error:
Unable to find valid repository
Clients can reach the remote Agent Handler and the needed ports are open. But, the remote Agent Handler is unable to get packages from the ePO Server to share updates with the client systems.
The
Server.log on the remote Agent Handler records the following error:
X #02716 CmnLib Queue 0x546d7078 Calling WQItem callback function...
X #02716 mod_eporepo Downloading file https://host.name.com:443/Software/replica.log from source Master Repository
X #02716 mod_eporepo Successfully disabled CA trust options.
E #02716 mod_eporepo Failed to send http request. System error=12007
E #02716 mod_eporepo System error 12007 means unable to resolve target address for host.name.com, adjust machine DNS configuration as necessary to resolve this issue
E #02716 mod_eporepo Error connecting to https://host.name.com:443/Software/replica.log
E #02716 mod_eporepo Failed to download content for https://host.name.com:443/Software/replica.log, system error 2
X #04744 mod_eporepo Repository cache miss for C:\Program Files (x86)\McAfee\Agent Handler\DB\RepoCache\catalog.z
X #02716 CmnLib Queue 0x546d7078 Get work queue item daf7e0, cookie=546d7048, Param1=de72de8, Param2=0, QueueLength=0
X #02716 CmnLib Queue 0x546d7078 Calling WQItem callback function...
X #02716 mod_eporepo Downloading file https://host.name.com:443/Software/catalog.z from source Master Repository
X #02716 mod_eporepo Successfully disabled CA trust options.
E #02716 mod_eporepo Failed to send http request. System error=12007
E #02716 mod_eporepo System error 12007 means unable to resolve target address for host.name.com, adjust machine DNS configuration as necessary to resolve this issue
E #02716 mod_eporepo Error connecting to https://host.name.com:443/Software/catalog.z
E #02716 mod_eporepo Failed to download content for https://host.name.com:443/Software/catalog.z, system error 2
X #04744 mod_eporepo epo repository request processed, rc=500, session ID=16, session time=670ms
X #04744 mod_eporepo Current open sessions=0
