Restore failed. Attempted to perform an unauthorized operation
Last Modified: 2023-07-14 08:36:15 Etc/GMT
Affected Products
Languages:
This article is available in the following languages:
Trellix CEO, Bryan Palma, explains the critical need for security that’s always learning.
As per Gartner, "XDR is an emerging technology that can offer improved threat prevention, detection and response."
Trellix announced the establishment of the Trellix Advanced Research Center to advance global threat intelligence.
Trellix Advanced Research Center analyzes threat data on ransomware, nation-states, sectors, vectors, LotL, MITRE ATT&CK techniques, and emails.
After December 1, 2024, please log in to the Thrive Portal for support, knowledge articles, tools, and downloads. For information about using the Thrive Portal, view the Trellix Thrive Portal User Guide.
Restore failed. Attempted to perform an unauthorized operation
Technical Articles ID:
KB82887
Last Modified: 2023-07-14 08:36:15 Etc/GMT EnvironmentePolicy Orchestrator (ePO) 5.x
Problem
The following error displays when you try to extract the source configuration file created with the Upgrade Compatibility Utility: NOTE: By default, the source configuration file is This issue is seen when the Server Type is set to Target on the ePO server that you're trying to upgrade. The INFO [1] RegistryKeys - getEPORegistryKeys INFO [1] Migrator - Checking to see if Install Dir is present: INFO [1] Migrator - Begin restoring files from: D:\Migrate.zip INFO [1] Migrator - Extract rootpath from zip: D:\Migrate.zip to: migrationtmp\ROOTPATH.txt INFO [1] Migrator - Extract rootpath from zip: D:\Migrate.zip to: migrationtmp\migrationData.txt INFO [1] Migrator - Extract keys from zip: D:\Migrate.zip to: migrationtmp\epokeys.txt INFO [1] Migrator - originalInstallDir Dir is: D:/PROGRA~1/McAfee/EPOLIC~1 INFO [1] RegistryKeys - Restore registry keys to: HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator INFO [1] RegistryKeys - rootKey is null: True INFO [1] RegistryKeys - Setting Registry key: LogSize INFO [1] Migrator - Failed restoring files from: D:\Migrate.zip ERROR [1] Migrator - Attempted to perform an unauthorized operation. System.UnauthorizedAccessException: Attempted to perform an unauthorized operation. The VirusScan Enterprise Access Protection log records the following errors: CauseVirusScan Enterprise Access Protection is blocking the attempt to extract the file.
Solution
Temporarily disable the VirusScan Enterprise Access Protection rule Affected ProductsLanguages:This article is available in the following languages: |
|