The following error displays when you try to extract the source configuration file created with the Upgrade Compatibility Utility:
Restore failed. Attempted to perform an unauthorized operation
NOTE: By default, the source configuration file is
Migrate.zip.
This issue is seen when the
Server Type is set to
Target on the ePO server that you're trying to upgrade.
The
UpgradeCompatibility.log file records the following errors:
INFO [1] UpgradeCompatibilityForm - file path: D:\EPO Software\Setup\EPO531L\UpgradeCompatibility\upgradeCompatibilityEULAs\upgradeCompatibilityEULA_en-US.rtf
INFO [1] RegistryKeys - getEPORegistryKeys
INFO [1] Migrator - Checking to see if Install Dir is present:
INFO [1] Migrator - Begin restoring files from: D:\Migrate.zip
INFO [1] Migrator - Extract rootpath from zip: D:\Migrate.zip to: migrationtmp\ROOTPATH.txt
INFO [1] Migrator - Extract rootpath from zip: D:\Migrate.zip to: migrationtmp\migrationData.txt
INFO [1] Migrator - Extract keys from zip: D:\Migrate.zip to: migrationtmp\epokeys.txt
INFO [1] Migrator - originalInstallDir Dir is: D:/PROGRA~1/McAfee/EPOLIC~1
INFO [1] RegistryKeys - Restore registry keys to: HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator
INFO [1] RegistryKeys - rootKey is null: True
INFO [1] RegistryKeys - Setting Registry key: LogSize
INFO [1] Migrator - Failed restoring files from: D:\Migrate.zip
ERROR [1] Migrator - Attempted to perform an unauthorized operation.
System.UnauthorizedAccessException: Attempted to perform an unauthorized operation.
The VirusScan Enterprise Access Protection log records the following errors:
Blocked by Access Protection rule INDDOM01\Administrator D:\EPO Software\Setup\EPO531L\UpgradeCompatibility\UpgradeCompatibility.exe \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator\LogSize Common Standard Protection:Prevent modification of McAfee Common Management Agent files and setting Action blocked : Create
Blocked by Access Protection rule INDDOM01\Administrator D:\EPO Software\Setup\EPO531L\UpgradeCompatibility\UpgradeCompatibility.exe \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator Common Standard Protection:Prevent modification of McAfee Common Management Agent files and settings Action blocked : Write
