L’erreur suivante s’affiche lorsque vous essayez d’extraire le fichier de configuration source créé à l’aide de l’utilitaire de compatibilité pour la mise à niveau :
Restore failed. Attempted to perform an unauthorized operation
Remarque : Par défaut, le fichier de configuration source est
Migrate.zip .
Ce problème se produit lorsque le
type de serveur est défini sur
cible sur le serveur ePO que vous essayez de mettre à niveau.
Le
UpgradeCompatibility.log fichier enregistre les erreurs suivantes :
INFO [1] UpgradeCompatibilityForm - file path: D:\EPO Software\Setup\EPO531L\UpgradeCompatibility\upgradeCompatibilityEULAs\upgradeCompatibilityEULA_en-US.rtf
INFO [1] RegistryKeys - getEPORegistryKeys
INFO [1] Migrator - Checking to see if Install Dir is present:
INFO [1] Migrator - Begin restoring files from: D:\Migrate.zip
INFO [1] Migrator - Extract rootpath from zip: D:\Migrate.zip to: migrationtmp\ROOTPATH.txt
INFO [1] Migrator - Extract rootpath from zip: D:\Migrate.zip to: migrationtmp\migrationData.txt
INFO [1] Migrator - Extract keys from zip: D:\Migrate.zip to: migrationtmp\epokeys.txt
INFO [1] Migrator - originalInstallDir Dir is: D:/PROGRA~1/McAfee/EPOLIC~1
INFO [1] RegistryKeys - Restore registry keys to: HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator
INFO [1] RegistryKeys - rootKey is null: True
INFO [1] RegistryKeys - Setting Registry key: LogSize
INFO [1] Migrator - Failed restoring files from: D:\Migrate.zip
ERROR [1] Migratou - Attempted to perform an unauthorized operation.
System.UnauthorizedAccessException: Attempted to perform an unauthorized operation.
Le journal de protection de l’accès VirusScan Enterprise enregistre les erreurs suivantes :
Blocked by Access Protection rule INDDOM01\Administrator D:\EPO Software\Setup\EPO531L\UpgradeCompatibility\UpgradeCompatibility.exe \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator\LogSize Common Standard Protection:Prevent modification of McAfee Common Management Agent files and setting Action blocked : Create
Blocked by Access Protection rule INDDOM01\Administrator D:\EPO Software\Setup\EPO531L\UpgradeCompatibility\UpgradeCompatibility.exe \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestratou Common Standard Protection:Prevent modification of McAfee Common Management Agent files and settings Action blocked : Write
