Blue screen during Trellix Agent 5.x installation on Kaspersky Endpoint Security 10 clients
Last Modified: 2022-12-19 17:08:28 Etc/GMT
Affected Products
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Blue screen during Trellix Agent 5.x installation on Kaspersky Endpoint Security 10 clients
Technical Articles ID:
KB82884
Last Modified: 2022-12-19 17:08:28 Etc/GMT Environment
Trellix Agent 5.x Kaspersky Endpoint Security 10 for Windows NOTE: McAfee Agent was rebranded to Trellix Agent in version 5.7.7. Problem
A blue screen error occurs during Trellix Agent 5.x installation on The Bug Check includes the reference: Key details recorded in the crash dump: PROCESS_NAME: avp.exe Or IMAGE_NAME: klif.sys CauseThe Kaspersky
Solution
You must uninstall Kaspersky Endpoint Security 10 for Windows before you install Trellix Agent 5.x. The problem is with the Affected ProductsLanguages:This article is available in the following languages: |
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