FAILURE: In LaunchApplication while trying to run the following program, Task=Checking in epoST
Last Modified: 2023-07-12 11:08:03 Etc/GMT
Affected Products
Languages:
This article is available in the following languages:
Trellix CEO, Bryan Palma, explains the critical need for security that’s always learning.
As per Gartner, "XDR is an emerging technology that can offer improved threat prevention, detection and response."
Trellix announced the establishment of the Trellix Advanced Research Center to advance global threat intelligence.
Trellix Advanced Research Center analyzes threat data on ransomware, nation-states, sectors, vectors, LotL, MITRE ATT&CK techniques, and emails.
As of May 14, 2024, Knowledge Base (KB) articles will only be published and updated in our new Trellix Thrive Knowledge space.
Log in to the Thrive Portal using your OKTA credentials and start searching the new space. Legacy KB IDs are indexed and you will be able to find them easily just by typing the legacy KB ID.
FAILURE: In LaunchApplication while trying to run the following program, Task=Checking in epoST
Technical Articles ID:
KB82168
Last Modified: 2023-07-12 11:08:03 Etc/GMT EnvironmentePolicy Orchestrator (ePO) 5.x
Problem 1
An upgrade of ePO to a later version fails. The "C:\Users\usladmin\AppData\Local\Temp\2\McAfeeLogs\EPOxxx-Troubleshoot\OutputFiles\epoST.bat" Problem 2
A file named At the bottom of this file, you see the following error: E:\PROGRA~1\McAfee\EPOLIC~1\server\extensions\installed\EPOCore\<ePO version number>\install.xml:208: The following error occurred while executing this line: E:\Program Files\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOCore\<ePO version number>\install.xml:419: The following error occurred while executing this line: E:\Program Files\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOCore\<ePO version number>\install.xml:80: java.sql.SQLException: The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.EPOServerKeys' and the index name 'PK_EPOServerKeys_KeyHash'. The duplicate key value is (<hash>). CauseThere are duplicate agent-server communication keys present. A key restraint exists on the
Solution
Remove the duplicate agent-server communication key from ePO:
Affected ProductsLanguages:This article is available in the following languages: |
|