La comunicazione tra ePO e gli Agent McAfee viene interrotta quando un Cisco firewall esiste tra il server ePO e gli Agent McAfee.
Sebbene sembri che gli Agent stiano comunicando, le modifiche alla configurazione non vengono applicate e le attività non vengono propagate agli Agent.
Se si verifica questo problema, l'interruzione della comunicazione avviene solo con il traffico che scorre attraverso il Cisco firewall. La comunicazione che non fluisce attraverso il Cisco firewall non è interessata.
Il
agent_<host name>.log file registra i seguenti errori:
| E |
#3956 |
NaiInet |
Error trace: |
| E |
#3956 |
imsite |
[uploadFile,,/spipe/pkg?AgentGuid={914B2B03-E32C-4978-96F7-A2D9E2A8537F}&Source=Agent_3.0.0,pkg00129520021341710000_2215.spkg,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00129520021343750000_17713.spkg]-> |
| E |
#3956 |
NaiInet |
Socket read timed out after: 600 secs |
| E |
#3956 |
imsite |
Error trace: |
| E |
#3956 |
imsite |
[uploadFile,,/spipe/pkg?AgentGuid={914B2B03-E32C-4978-96F7-A2D9E2A8537F}&Source=Agent_3.0.0,pkg00129520021341710000_2215.spkg,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00129520021343750000_17713.spkg]-> |
| E |
#3956 |
imsite |
NaInet library returned code == -13 |
| E |
#3956 |
imsite |
Error trace: |
| E |
#3956 |
imsite |
[uploadFile,,/spipe/pkg?AgentGuid={914B2B03-E32C-4978-96F7-A2D9E2A8537F}&Source=Agent_3.0.0,pkg00129520021341710000_2215.spkg,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00129520021343750000_17713.spkg]-> |
| E |
#3956 |
imsite |
NaInet library returned code == -13 |
| E |
#3956 |
imsite |
Error trace: |
| E |
#3956 |
imsite |
uploadFile,,/spipe/pkg?AgentGuid={914B2B03-E32C-4978-96F7-A2D9E2A8537F}&Source=Agent_3.0.0,pkg00129520021341710000_2215.spkg,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00129520021343750000_17713.spkg]-> |
| E |
3956 |
imsite |
The naInet library returned an error. [Parent error: NaInet library returned code == -13] |
