La comunicación entre ePO y los agentes de McAfee se interrumpe cuando existe un Cisco firewall entre el servidor de ePO y los agentes de McAfee.
Aunque parece que los agentes se comunican, no se aplican los cambios de configuración y las tareas no se propagan a los agentes.
Si se produce este problema, la interrupción de la comunicación solo ocurre con el tráfico que fluye a través de la Cisco firewall. No se ve afectada la comunicación que no fluye a través de la Cisco firewall.
El
agent_<host name>.log archivo registra los siguientes errores:
E |
#3956 |
NaiInet |
Error trace: |
E |
#3956 |
imsite |
[uploadFile,,/spipe/pkg?AgentGuid={914B2B03-E32C-4978-96F7-A2D9E2A8537F}&Source=Agent_3.0.0,pkg00129520021341710000_2215.spkg,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00129520021343750000_17713.spkg]-> |
E |
#3956 |
NaiInet |
Socket read timed out after: 600 secs |
E |
#3956 |
imsite |
Error trace: |
E |
#3956 |
imsite |
[uploadFile,,/spipe/pkg?AgentGuid={914B2B03-E32C-4978-96F7-A2D9E2A8537F}&Source=Agent_3.0.0,pkg00129520021341710000_2215.spkg,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00129520021343750000_17713.spkg]-> |
E |
#3956 |
imsite |
NaInet library returned code == -13 |
E |
#3956 |
imsite |
Error trace: |
E |
#3956 |
imsite |
[uploadFile,,/spipe/pkg?AgentGuid={914B2B03-E32C-4978-96F7-A2D9E2A8537F}&Source=Agent_3.0.0,pkg00129520021341710000_2215.spkg,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00129520021343750000_17713.spkg]-> |
E |
#3956 |
imsite |
NaInet library returned code == -13 |
E |
#3956 |
imsite |
Error trace: |
E |
#3956 |
imsite |
uploadFile,,/spipe/pkg?AgentGuid={914B2B03-E32C-4978-96F7-A2D9E2A8537F}&Source=Agent_3.0.0,pkg00129520021341710000_2215.spkg,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack,C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00129520021343750000_17713.spkg]-> |
E |
3956 |
imsite |
The naInet library returned an error. [Parent error: NaInet library returned code == -13] |