FAQs for Profiler
Last Modified: 2/8/2024
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FAQs for Profiler
Technical Articles ID:
KB69683
Last Modified: 2/8/2024 Environment
Endpoint Security (ENS) Threat Prevention 10.x Profiler 2.x, 1.x Summary
This article is a consolidated list of common questions and answers. It's intended for users who are new to the product but can be of use to all users. Recent updates to this article
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Contents Click to expand the section you want to view: Profiler gathers statistics from systems that show how on-access scans (OASs) affect the CPU. Profiler captures top files and processes that OAS accesses. Based on the data collected, administrators can decide if they want to exclude a file or process from scanning to reduce the impact on the system. How do I obtain the latest Profiler version? Log on to the ServicePortal, click the Tools tab, and scroll down to find the Profiler tool. How do I get Profiler support? Profiler is a free support tool, intended only for use by system administrators, to troubleshoot ENS performance issues. We provide Technical Support on a best-effort basis and you're advised to use Profiler at your own risk. See KB82761 - Supported platforms for Endpoint Security. NOTE: Profiler doesn't support any Windows Server Core releases because they're missing the libraries needed to render the GUI. What versions of ENS Threat Prevention does Profiler support? Profiler works with all supported versions of ENS Threat Prevention, but note the following:
Yes. An officially supported ePO-deployable package of Profiler version 2.1.0 is posted on the Support Tools Page. To install Profiler, follow the steps below:
To run Profiler, follow the steps below:
How do I uninstall Profiler? To uninstall Profiler, follow the steps below:
The following four options are available when you run Profiler from the command line: /Time - Interval in minutes from 5 minutes to 1,440 minutes (24 hours). The default duration is 5 minutes.
/Save [path] - Saves the results in the specified path. The default path is the user Temp folder. /Help - Provides help for the command line. /Silent - Runs Profiler in silent mode. Example: The following command runs Profiler for 10 minutes and saves the results to The following reports are available: Profiler 2.0 and later:
Are any log files created? Yes. Profiler has a log file. On Windows 7/Server 2008 and later, it's in Is it possible to verify when Profiler is running? Yes. The What permissions are needed to use Profiler? The user needs administrator rights to use Profiler. Related InformationAffected ProductsLanguages:This article is available in the following languages: |
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