Supported platforms for Data Loss Prevention Endpoint

Technical Articles ID: KB68147
Last Modified: 2023-05-26 09:12:51 Etc/GMT

Environment

Data Loss Prevention (DLP) Endpoint 11.x
DLP Management Extension 11.x

Summary

We recommend that customers always update to the latest patch version. We offer technical support on older patch versions only on a best-effort basis. New bugs or vulnerabilities identified in any General Availability (GA) versions will only be fixed in the upcoming releases.

As third-party manufacturers release new operating systems, platforms, and service packs, the original product guides might not reflect the current support policy for those platforms.

Most of the following information is available in the product installation guides and readme.txt files. But, some of the information is available only in Product Management Statements published in the Knowledge Base.

Recent updates to this article

Date	Update
May 26, 2023	Implemented minor updates. Only styling changes implemented.
May 25, 2023	Moved the DLP Endpoint 11.6.x EOL (11.6.600 and prior) information to the "Related Information" section. Updated support details of DLP Endpoint for Windows and Mac with Enterprise-managed products.
May 19, 2023	Updated the support details for Windows 8.1 Version 9600 and Windows 7 Version 7601.

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Contents:
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Product release information

To view all available DLP Endpoint GA release notes and other DLP Endpoint documentation, see the Product Documentation site.
For Release To Support (RTS) release notes, contact Technical Support.

To review other known DLP known issues, see KB89301 - Data Loss Prevention 11.x Known Issues.

NOTE: For the products that have reached End of Life (EOL), see the "Related Information" section.

DLP Endpoint Version	Operating System	Package Build Number	Extension Build Number	Release Date	Release Notes
DLP ePolicy Orchestrator (ePO) Extensions
11.10.6 (GA)	-	-	11.10.6.11	April 27, 2023	Release Notes
11.10.5 (GA) Repost	-	-	11.10.5.9	February 14, 2023	Release Notes
11.10.5 (GA)	-	-	11.10.5.5	February 1, 2023	Release Notes
11.6.700 (GA)¹	-	-	11.6.700.18	December 13, 2022	Release Notes
11.6.601 (GA)¹	-	-	11.6.601.1	October 4, 2022	Release Notes
DLP Endpoint 11.10.x
11.10.100 (GA)⁴	Windows	11.10.100.17	11.10.6.11	April 27, 2023	Release Notes
11.10.0 (GA)	Mac	11.10.0.1776.1	11.10.6.11	April 27, 2023	Release Notes
11.10.0 (GA)	Windows^{2, 3}	11.10.0.29	11.10.5.5	February 1, 2023	Release Notes
DLP Endpoint 11.9.x
11.9.100 (GA)	Mac	11.9.100.182	11.9.100.27	August 19, 2022	Release Notes
11.9.0 (GA)	Mac	11.9.0.33.1	11.9.0.0	January 25, 2022	Release Notes
DLP Endpoint 11.6.x
11.6.701.4 Hotfix (GA)	Windows	11.6.701.4	11.6.700.18	February 23, 2023	Release Notes
11.6.700 (GA)	Windows	11.6.700.14	11.6.700.18	December 13, 2022	Release Notes
DLP Endpoint 11.4.x (Mac)
11.4.200 (GA)	Mac	11.4.200.7	11.4.200.20	August 11, 2020	Release Notes
11.4.0 (GA) (LTS Release)	Mac	11.4.0.20	11.4.0.17	November 12, 2019	Release Notes

¹	If you've upgraded to ePO version 5.10.0 Update 11, you must install the appropriate DLP extension: 11.8.100 or later 11.7.101 or later 11.6.402 or later
²	For DLP Endpoint 11.9 and later, you must use the DLP 11.9 and later extension. DLP Endpoint 11.9 and later client software isn't compatible with earlier versions of DLP extensions.
³	To upgrade DLP Endpoint version from 11.9.0 to 11.10.0, you must first upgrade from 11.9.0 to 11.9.100 and then to 11.10.0.
⁴	For upgrading to DLP Endpoint 11.10.100, if you're running Windows 7 Service Pack 1, Windows 2012 R2, or Windows 8.1: The upgrade is supported from DLP Endpoint 11.6.600 and earlier. Upgrade isn't supported from DLP Endpoint 11.6.700, 11.9.0, 11.9.100, or 11.10.0.

Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.

Supported Microsoft Windows client and server operating systems

Microsoft Windows — Client Operating Systems
Operating System	DLP Endpoint Version
Operating System	11.10.x	11.6.x
Windows 11 Version 22H2 (64-bit)	Yes	Yes
Windows 11 Version 21H2 (64-bit)	Yes	Yes
Windows 11^{5, 6}(64-bit)	Yes	Yes
Windows 10 Version 22H2 (64-bit)	Yes	Yes
Windows 10 Version 21H2⁵ (32-bit and 64-bit)	Yes	Yes⁸
Windows 10 Version 21H1⁵ (32-bit and 64-bit)	Yes	Yes
Windows 10 Version 20H2 (19042.508) (32-bit and 64-bit)	Yes	Yes
Windows 10 Version 20H1 (19041) (64-bit)	Yes	Yes
Windows 10 Version 20H1 (19041) (32-bit)	Yes	Yes
Windows 10 Version 19H1 (18362) (64-bit)	Yes	Yes
Windows 10 Version 19H1 (18362) (32-bit)	Yes	Yes
Windows 10 Version 19H2 (18363.418) (32-bit and 64-bit)	Yes	Yes
Windows 10 Version 1903 (May 2019 Update) (32-bit and 64-bit) - EOL	Yes	Yes
Windows 10 Version 1809 Long-Term Servicing Channel (LTSC) (October 2018 Update) (32-bit and 64-bit)	Yes	Yes
Windows 10 Version 1803 (April 2018 Update) (32-bit and 64-bit) - EOL on 21/05/2021	No	Yes
Windows 8.1 Version 9600 (32-bit and 64-bit)^1,7	Yes⁹	Yes
Windows 7 Version 7601 (32-bit and 64-bit)^1,3,4,7	Yes⁹	Yes

Microsoft Windows — Supported Server Operating Systems
Operating System	DLP Endpoint Version
Operating System	11.10.x	11.6.x
Windows 2022²	Yes	Yes
Windows 2019 Version 1903 (64-bit)	Yes	Yes
Windows 2019²	Yes	Yes
Windows 2016 (64-bit)²	Yes	Yes
Windows 2012 R2^{2, 7}	Yes	Yes

¹	Thin client or embedded version Standard, Enterprise, Business, and Professional editions aren't supported.
²	Windows Core edition isn't supported because of limitations implemented in the operating system.
³	Service Pack 1 or later.
⁴	A custom support agreement and support license are needed for Windows 7 support with DLP Endpoint. Contact the Enterprise sales team for more information.
⁵	Case Sensitivity Unsupported.
⁶	CET/HSP Unsupported.
⁷	Support is provided only for the following DLP Endpoint versions: DLP Endpoint 11.6.600 and earlier DLP Endpoint 11.10.100 and later
⁸	Not supported in versions 11.6.300 and earlier.
⁹	Not supported in DLP Endpoint version 11.10.0 only.

NOTES:

DLP Endpoint supports Microsoft operating systems and its Service Packs only while Microsoft officially supports them. No support is provided for operating systems beyond its Extended End Date and when it reaches Extended Security Update (ESU).
Microsoft ended mainstream support for Windows Server 2008/2008 R2 on January 13, 2015, and will end extended support on January 14, 2020. For details, go to the Windows Server Documentation page. For best results and optimal security, upgrade to a newer supported operating system.

For more information, see KB91432 - Support for Windows 7/Server 2008/2008 R2 after January 2020.

Microsoft ended extended support for Windows Server 2003 SP2 on July 14, 2015. As of the end of 2015, the only product we support with Windows Server 2003 SP2 is Application and Change Control.

Microsoft ended extended support for Windows XP SP3 on April 8, 2014. For best results and optimal security, upgrade to a supported operating system. See the following KB article for more information: KB78434 - Product support for Windows XP SP3 after the end of the Microsoft Extended Support date in April 2014.
When foundation software such as Trellix Agent (TA) and ePolicy Orchestrator (ePO) end support for the operating system or Service Pack, DLP Endpoint also ends support for it.
File System Discovery Rules and Network Communication Protection Rules aren't supported on servers.
Windows 10 Professional and Enterprise editions are supported.
Windows 10 Current Branch and Current Branch for Business are supported.
Windows 10 Long-Term Servicing Branch (LTSB) 2015 has been officially tested with DLP 10 Update 2. Windows 10 LTSB is supported with DLP 10 Update 2 and later.
For LTSC support details, see KB95774 - FAQs for Microsoft Long-Term Servicing Channel supported versions with DLP Endpoint.

Supported Apple client operating systems

Operating System	Apple Service Packs	DLP Versions
Operating System	Apple Service Packs	11.10.x	11.9.x	11.6.x
macOS Ventura	13.0	Yes	Yes¹	Yes¹
macOS Monterey	12.0 or later	Yes	Yes	Yes¹
macOS Big Sur	11.6.2	Yes	Yes	Yes
	11.6.1	No	Yes	No
	11.0.1–11.6.0	No	Yes	Yes
macOS Catalina	10.15.7	No	Yes	No
	10.15.6	No	Yes	Yes
	10.15.0–10.15.5	No	No	Yes
macOS Mojave	10.14 or later	No	No	No

¹	There's a known issue in DLP 11.9.0 and 11.6.x with the Menulet icon. Apple M1 chip requires Rosetta 2 emulation layer and will be supported natively in a future release.

Supported virtualization systems

Citrix

DLP Endpoint Version	Citrix Virtual Desktop² 1912 LTSR CU1, CU2, CU3	Citrix XenApp 7.15 CU4	Citrix XenDesktop 7.6, 7.11, 7.15 CU1, 7.16	Citrix XenApp 6.5
11.10.x	Yes	Yes	Yes	Yes¹
11.6.x	Yes	Yes	Yes	Yes¹

¹	Citrix XenDesktop 6.5 only.
²	Tested with Citrix Workspace App 19.12.2000.7 on endpoint.

Microsoft Virtualization

DLP Endpoint Version	Microsoft Hyper-V 10.0.17763.1	App-V 5.2.0.0	Windows Virtual Desktop [Single User Session]
11.10.x	Yes	Yes	Yes
11.6.x	Yes	Yes	Yes

NOTE: We test DLP Endpoint software on VMware virtualization platforms. Most of the features work on all VMware virtualization platforms when the guest operating system is of a supported platform, and has been provisioned with recommended system requirements as defined in the Installation guide. But, some hardware-interaction based features might not work as expected because of the nature of hardware implementation on virtual platforms. If an issue arises, we provide support to these issues on a case-by-case basis.

Microsoft Windows supported browsers

Microsoft Windows — Supported browsers for DLP Endpoint and ePolicy Manager Console

DLP Endpoint 11.x Policy Manager is native to ePO and works with any ePO-supported operating system and browser combination. To view ePO supported browsers, see KB51569 - Supported platforms for ePolicy Orchestrator.

NOTE: The plug-in extension on Chrome doesn't need an update as it works like a proxy. The DLP Agent delivers this feature and not the plug-in.

Microsoft Windows — Supported browsers for DLP Endpoint

To view DLP Endpoint supported browsers, see KB91647 - Third-party applications tested with Data Loss Prevention Endpoint for Windows.

Release Notification Article — DLP Endpoint Extension for Chromium Browsers

To view the release notification details, see KB96392 - DLP Endpoint Extension for Chromium Browsers - Release Notification.

Supported ePO and Trellix Agent (TA) / McAfee Agent (MA) versions

ePO Supported Version

DLP Endpoint	ePO 5.10
11.10.x	Yes
11.6.x	Yes

NOTE: Support for the DLP Endpoint extension on a specific version of ePO ends with the EOL date of the ePO version. For ePO versions that have reached EOL, legacy listings are shown to indicate the version of DLP formerly supported. This information can provide an upgrade path for customers who might be running the legacy version of DLP Endpoint and ePO.

TA / MA Supported Versions

NOTE: MA was rebranded to TA in version 5.7.7.

TA / MA Version	DLP Endpoint			TA / MA Compatible Article
TA / MA Version	11.10.x	11.6.600 and earlier	11.6.700 and later	TA / MA Compatible Article
TA 5.7.7 and later	Yes	No	Yes	KB93915
MA 5.7.1–5.7.6	No	Yes	No
MA 5.7.0	No	Yes	No

MA 5.6.6	No	Yes	No	KB93337
MA 5.6.5	No	Yes	No	KB92718
MA 5.6.4	No	Yes	No	KB92483
MA 5.6.3	No	Yes	No	KB92240
MA 5.6.2	No	Yes	No	KB91869
MA 5.6.0, 5.6.1	No	Yes	No	KB91021

Supported Microsoft Office versions

Microsoft Office	DLP Endpoint
Microsoft Office	11.10.x	11.6.x
2021	Yes	Yes
2019	Yes	Yes
2016	Yes	Yes
2013 SP1	No	Yes
2010	No	Yes
365	Yes	Yes

Supported Microsoft Outlook versions for Email Protection Rules and Discovery Scan

Microsoft Outlook	DLP Endpoint
Microsoft Outlook	11.10.x	11.6.x
2021	Yes	Yes
2019	Yes	Yes
2016	Yes	Yes
2013 SP1	No	Yes
2010	No	Yes
365	Yes	Yes

Products tested for Data Loss Prevention Endpoint

Compatibility testing with supported DLP Endpoint for Windows version with Enterprise managed products

Enterprise Managed Product	DLP Endpoint Supported Versions
Enterprise Managed Product	11.10.x	11.6.x
Trellix Agent (TA)	5.7.9	-
ePO	5.10	5.10, 5.9.1
Endpoint Security (ENS)	10.7	10.6, 10.7
MVISION Endpoint	-	20
VirusScan Enterprise	-	8.8
Application Control	-	-
SkyHigh Client Proxy (SCP)	4.6.0	4.6.0
Data Exchange Layer	6.0	6.0
Endpoint Detection and Response (EDR)	4.1.1	-
Drive Encryption (DE)	7.4.1	7.2.10
File and Removable Media Protection (FRP)	5.4.4	5.4.0
Management of Native Encryption (MNE)	5.2.2	5.2.2
Host Intrusion Prevention	-	8.0.0
Policy Auditor	-	-
Rogue System Detection	-	-

DLP Endpoint for Mac supported versions with Enterprise managed products

Enterprise Managed Product	DLP Endpoint Supported Versions
Enterprise Managed Product	11.10.x	11.6.x
MA/TA for Mac ¹	TA 5.7.9	MA 5.6.6 MA 5.7.0–5.7.5
ePO	5.10	5.10
SkyHigh Client Proxy (SCP)	-	-
Endpoint Protection for Mac	-	-
ENS for Mac	10.7.9	10.7.5, 10.7.8
FRP	5.4.4	5.3.1
MNE	5.2.3	5.1.1

¹	MA was rebranded to TA in version 5.7.7.

Related Information

To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.

If you are a registered user, type your User ID and Password, and then click Log In.
If you are not a registered user, click Register and complete the fields to have your password and instructions emailed to you.

For End of Life (EOL) information, see Product End of Life Information.
For EOL policy details, see the Corporate Products EOL policy.

Definitions:

EOL period—The time frame that runs from the day we announce product discontinuation, until the last date that we formally support the product. In general, after the EOL period is announced, no enhancements are made.
EOL date—The last day that the product is supported, according to the terms of our standard support offering.

The DLP Endpoint content listed below has reached EOL. For details, see KB91977 - End of Life dates for Data Loss Prevention versions.

DLP Endpoint Version	Operating System	Package Build Number	Extension Build Number	Release Date	EOL Date
DLP ePolicy Orchestrator (ePO) Extensions
11.9.101 (GA)	-	-	11.9.101.3	October 4, 2022	December 31, 2022
DLP Endpoint 11.9.x
11.9.100 (GA)	Windows	11.9.100.18	11.9.100.27	August 19, 2022	December 31, 2022
11.9.0 (GA) Repost	Windows	11.9.0.82	11.9.0.97	April 13, 2022
11.9.0 (GA)	Windows	11.9.0.81	11.9.0.97	January 25, 2022
DLP Endpoint 11.6.x
11.6.600.212 Hotfix (GA)	Windows	11.6.600.212	11.6.601.7	September 27, 2022	December 31, 2023
11.6.600 (GA)	Windows	11.6.600.2	11.6.600.7	July 22, 2022
11.6.500 (GA)	Windows	11.6.500.17	11.6.500.6	April 12, 2022
11.6.401 Hotfix (GA) Repost	Windows	11.6.401.28	11.6.401.1	February 17, 2022
11.6.401 Hotfix (GA)	Windows	11.6.401.20	11.6.401.1	January 21, 2022
11.6.400 (GA)	Windows	11.6.400.34	11.6.400.5	October 29, 2021
11.6.300 (GA)	Windows	11.6.300.52	11.6.200.3	August 10, 2021
11.6.200 (GA)	Windows	11.6.200.16	11.6.100.14	June 8, 2021
11.6.100 Hotfix 11.6.100.41 (GA)	Windows	-	-	April 14, 2021
11.6.100 (GA) (LTS Release)¹	Windows	11.6.100.33	11.6.100.14	March 23, 2021
11.6.0 (GA)	Windows	11.6.0.76	11.6.0.27	November 10, 2020
11.6.0 (GA)	Mac	11.6.0.46	11.6.0.27	November 12, 2020
DLP Endpoint 11.5.x
11.5.3 Hotfix (GA)	Windows	-	11.5.3.8	August 11, 2020	November 10, 2020
11.5.2 Hotfix (GA)	Mac	11.5.2.6	-	August 11, 2020
11.5.0 (GA)	Windows	11.5.0.60	11.5.0.41	May 12, 2020
11.5.0 (GA)	Mac	11.5.0.60	11.5.0.41	May 12, 2020
DLP Endpoint 11.4.x
11.4.300 (GA)	Windows	11.4.300.3	11.4.300.3	November 10, 2020	May 19, 2022
11.4.200 (GA)	Windows	11.4.200.182	11.4.200.20	August 11, 2020
11.4.0 (GA) (LTS Release)	Windows	11.4.0.45	11.4.0.17	November 12, 2019
DLP Endpoint 11.3.x
11.3.31 Hotfix (GA)	Mac	-	11.3.31.1	August 11, 2020	July 20, 2021
11.3.29 Hotfix (GA)	Windows	11.3.29.62	-	August 11, 2020
11.3.2.28 Hotfix	Windows	-	11.3.28.10	August 11, 2020
11.3.0 (GA)	Windows	11.3.0.172	11.3.0.19	July 23, 2019
11.3.0 (GA)	Mac	11.3.0.8	11.3.0.19	July 23, 2019

¹	For other release information, see KB91807 - Data Loss Prevention Long-Term Support releases.

Affected Products

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Supported platforms for Data Loss Prevention Endpoint

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