NSX-T registration fails with MOVE 4.10.x with error: Unrecognized character escape (code 65)
Last Modified: 3/30/2023
Affected Products
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NSX-T registration fails with MOVE 4.10.x with error: Unrecognized character escape (code 65)
Technical Articles ID:
KB96022
Last Modified: 3/30/2023 Environment
Management for Optimized Virtual Environments (MOVE) AntiVirus (AV) Agentless 4.10.x Security Virtual Appliance Problem
Move 4.10.x supports the NSX-T environment 3.2.x. The following error is displayed on the ePolicy Orchestrator (ePO) console - Move AntiVirus deployment page when trying to register it. ![]() Messages similar to the following are recorded in "httpStatus" : "BAD_REQUEST", "error_code" : 220, "module_name" : "common-services", "error_message" : "Unrecognized character escape 'A' (code 65)" 2022-09-23T12:58:38,863 DEBUG [https-jsse-nio-8443-exec-4] cr.MoveServiceNsxRegistrationTableCR 2757446DCA394DA32757E4D99EDAA523.route1 - Setting the failed status:Registration Failed to red with tool msg:[MOVE_ERROR_30011] Error occurred while communicating with NSX-T Manager. 2022-09-23T12:58:38,863 DEBUG [https-jsse-nio-8443-exec-4] cr.MoveServiceNsxRegistrationTableCR 2757446DCA394DA32757E4D99EDAA523.route1 - Setting move registration table text for column(action) 2022-09-23T12:58:38,863 DEBUG [https-jsse-nio-8443-exec-4] cr.MoveServiceNsxRegistrationTableCR 2757446DCA394DA32757E4D99EDAA523.route1 - Set the column: (action) with action text (Register ) for failed registration For more information, enable the MOVE logger to write logs in DEBUG.
Cause
This error happens when you use a Windows authentication user to log on to ePO and try to register In Windows authentication, users can be assigned either dynamically or manually. If a user is assigned dynamically, the username is in the format of Here, MOVE doesn't understand this syntax (domain name followed by a back slash) when connecting to The SolutionPerform the NSX registration from the ePO console by following the steps below:
Windows authentication with a dynamically created user has the syntax domain name followed by a back slash and the username. Sometimes, this information isn't read from Set up a general configuration for deployment View this reference document for ePO users for MOVE 4.10 and NSX-T registration. Affected ProductsLanguages:This article is available in the following languages: |
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