ePolicy Orchestrator Cloud and Cloud Point Product Known Issues

Critical Known Issues

There are currently no critical issues for ePO Cloud or Cloud managed products.

ePO Cloud

Reference Number	Related Article	Expected Resolution Date	Issue Description
1152222 1152215			Issue: Generating a query that returns more than 4000+ results, and then outputting it to CSV and emailing it might result in a report that has headers but no data.
1151477			Issue: The headings or titles of some generated reports aren't localized and appear only in English.
1127175			Issue: You can't reuse the button in the Getting Started wizard if you previously used the wizard and manually deleted the wizard-created My Group from the System Tree. Workaround: Specify a different group name.
1124559	KB87032		Issue: Product properties for systems in the ePO Cloud System Tree incorrectly display a deployment task status. See the Related Article for more details.

McAfee Agent (MA) for ePO Cloud

Reference Number	Related Article	Resolved Version	Issue Description
1149574		Resolved in MA 5.0.4	Issue: An agent wake-up call for MA 5.0.3 installed on a Mac system fails with the following error: Error: Failed to get ma info, error code <508> Workaround: Restart the MA 5.0.3 services.

Endpoint Protection for ePO Cloud

Reference Number	Related Article	Resolved Version	Issue Description
1173731			Issue: After you upgrade the Anti-Malware extension from version 10.1/10.2 to 10.5, changes to signature settings or Application Protection rules in a custom Endpoint Security (ENS) Exploit Prevention policy fail to save. No changes are possible. Workaround: After the policies are upgraded from version 10.1/10.2 to 10.5, make a copy of each policy including McAfee Default. Then, open each policy to change any settings.
1153316		ENS Web Control 10.5	Issue: User-based policy for ENS Web Control "Block and Allow List" category sometimes fails to be enforced on a managed system. Workaround: Restart the MA 5.0.3 services.

Skyhigh Client Proxy (SCP) for ePO Cloud

Reference Number	Related Article	Resolved Version	Issue Description
1157609		SCP 2.2.0.233.2	Issue: The following error displays when trying to save an existing SCP policy: The SCP policy you're trying to 'Save' has the following errors: Client Configuration: Shared Password is empty. Client Configuration: Customer ID is empty. Workaround: Open the policy, click the Client Configuration, and then click Save.
1148672		SCP 2.2.0.225.6	Issue: After renaming a policy, the policy Modification Time is incorrect. Workaround: Duplicate the policy instead of renaming the policy, and then delete the original policy.
1148507			Issue: After renaming a policy and generating a release code, the following message displays on the client system (after the client enters the release code): Invalid code Workaround: Duplicate the policy instead of renaming the policy, and then delete the original policy.
1146985		SCP 2.2.0.225.6	Issue: When running a report with SCP Queries selected, and SCP: Endpoint Install Success/Failed events in last month enabled, the SCP deployment success and failure data isn't displayed. The following message displays: No Data found

SaaS Web Protection Service for ePO Cloud

Reference Number	Related Article	Resolved Version	Issue Description
1154036			Issue: The UI hangs when saving the configuration after enabling SAML authentication if a specified domain name exists. Workaround: Press F5 to reload the browser page.
1154022			Issue: Invoking the ePO menu when the Web Protection Policy Management page is displayed causes the menu to retain focus when trying to return focus to the Policy Management page. Workaround: The ePO menu must be manually dismissed by selecting something other than the Policy Management page.
1152901			Issue: Save is enabled even when a policy edit results in a validation error. Selecting Save causes the action to hang and not finish.
1151710			Issue: Reports are generated in a double-byte language display text (double-byte and extended characters), which doesn't render correctly.
1149194			Issue: Some report content isn't localized and appears in English.

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