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ePolicy Orchestrator Cloud and Cloud Point Product Known Issues
Technical Articles ID:
KB79063
Last Modified: 2023-06-12 07:12:32 Etc/GMT
Environment
ePolicy Orchestrator (ePO) Cloud
Summary
Recent updates to this article:
Date
Update
June 12, 2023
Minor formatting changes. No content updates.
NOTE: Any future product functionality or releases mentioned in the Knowledge Base are intended to outline our general product direction and should not be relied on, either as a commitment, or when making a purchasing decision.
There are currently no critical issues for ePO Cloud or Cloud managed products.
Reference Number
Related Article
Expected Resolution Date
Issue Description
1152222
1152215
Issue: Generating a query that returns more than 4000+ results, and then outputting it to CSV and emailing it might result in a report that has headers but no data.
1151477
Issue: The headings or titles of some generated reports aren't localized and appear only in English.
1127175
Issue: You can't reuse the button in the Getting Started wizard if you previously used the wizard and manually deleted the wizard-created My Group from the System Tree.
Issue: Product properties for systems in the ePO Cloud System Tree incorrectly display a deployment task status.
See the Related Article for more details.
Reference Number
Related Article
Resolved
Version
Issue Description
1149574
Resolved in
MA 5.0.4
Issue: An agent wake-up call for MA 5.0.3 installed on a Mac system fails with the following error:
Error: Failed to get ma info, error code <508>
Workaround: Restart the MA 5.0.3 services.
Reference Number
Related Article
Resolved
Version
Issue Description
1173731
Issue: After you upgrade the Anti-Malware extension from version 10.1/10.2 to 10.5, changes to signature settings or Application Protection rules in a custom Endpoint Security (ENS) Exploit Prevention policy fail to save. No changes are possible.
Workaround: After the policies are upgraded from version 10.1/10.2 to 10.5, make a copy of each policy including McAfee Default. Then, open each policy to change any settings.
1153316
ENS Web Control 10.5
Issue: User-based policy for ENS Web Control "Block and Allow List" category sometimes fails to be enforced on a managed system.
Workaround: Restart the MA 5.0.3 services.
Reference Number
Related Article
Resolved Version
Issue Description
1157609
SCP 2.2.0.233.2
Issue: The following error displays when trying to save an existing SCP policy:
The SCP policy you're trying to 'Save' has the following errors:
Client Configuration: Shared Password is empty. Client Configuration: Customer ID is empty.
Workaround: Open the policy, click the Client Configuration, and then click Save.
1148672
SCP 2.2.0.225.6
Issue: After renaming a policy, the policy Modification Time is incorrect.
Workaround: Duplicate the policy instead of renaming the policy, and then delete the original policy.
1148507
Issue: After renaming a policy and generating a release code, the following message displays on the client system (after the client enters the release code):
Invalid code
Workaround: Duplicate the policy instead of renaming the policy, and then delete the original policy.
1146985
SCP 2.2.0.225.6
Issue: When running a report with SCP Queries selected, and SCP: Endpoint Install Success/Failed events in last month enabled, the SCP deployment success and failure data isn't displayed.
The following message displays:
No Data found
Reference Number
Related Article
Resolved Version
Issue Description
1154036
Issue: The UI hangs when saving the configuration after enabling SAML authentication if a specified domain name exists.
Workaround: Press F5 to reload the browser page.
1154022
Issue: Invoking the ePO menu when the Web Protection Policy Management page is displayed causes the menu to retain focus when trying to return focus to the Policy Management page.
Workaround: The ePO menu must be manually dismissed by selecting something other than the Policy Management page.
1152901
Issue: Save is enabled even when a policy edit results in a validation error. Selecting Save causes the action to hang and not finish.
1151710
Issue: Reports are generated in a double-byte language display text (double-byte and extended characters), which doesn't render correctly.
1149194
Issue: Some report content isn't localized and appears in English.
