Supported platforms for Data Loss Prevention Endpoint Complete - Windows

Technical Articles ID: KB68147
Last Modified: 2024-04-25 14:52:24 Etc/GMT

Environment

Data Loss Prevention (DLP) Endpoint Complete for Windows 11.x
DLP Management Extension 11.x

Summary

We recommend that customers always update to the latest patch version. We offer technical support on older patch versions only on a best-effort basis. New bugs or vulnerabilities identified in any General Availability (GA) versions will only be fixed in the upcoming releases.

As third-party manufacturers release new operating systems, platforms, and service packs, the original product guides might not reflect the current support policy for those platforms.

Most of the following information is available in the product installation guides and readme.txt files. But, some of the information is available only in Product Management Statements published in the Knowledge Base.

NOTE:

Trellix Data Loss Prevention Endpoint is renamed as Trellix Data Loss Prevention Endpoint Complete from March 26, 2024.
This article contains supported platform details of DLP Endpoint Complete for Windows only. For supported platform details of DLP Endpoint Complete for macOS, see KB96755 - Supported platforms for Data Loss Prevention Endpoint Complete - macOS.

Recent updates to this article

Date	Update
April 25, 2024	Added General Availability (GA) release details for the following: DLP Endpoint 11.11.0 DLP Extension 11.11.1
April 3, 2024	Updated footnote in the "Supported Microsoft Windows client and server operating systems" section.
March 26, 2024	Added DLP Extension 11.11.0 (GA) release details. Renamed Trellix Data Loss Prevention Endpoint as Trellix Data Loss Prevention Endpoint Complete.
February 29, 2024	Added DLP Endpoint versions 11.6.700 and 11.6.800 in the "Related Information" section.

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Contents:
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Product release information

To view all available DLP Endpoint Complete GA release notes and other DLP Endpoint Complete documentation, see the Product Documentation site.
For Release To Support (RTS) release notes, contact Technical Support.

To review other known DLP known issues, see KB89301 - Data Loss Prevention 11.x Known Issues.

NOTE: For the products that have reached End of Life (EOL), see the "Related Information" section.

DLP Endpoint Complete Version (Windows)		Package Build Number	Extension Build Number	Release Date	Release Notes
DLP Endpoint 11.11.x	11.11.0 (GA)	11.11.0.118	11.11.1.3	April 25, 2024	Release Notes
DLP Endpoint 11.10.x	11.10.200 (GA)⁴	11.10.200.162	11.10.201.10	December 14, 2023	Release Notes
	11.10.102 Hotfix (GA)⁴	11.10.102.22	11.10.9.6	October 17, 2023	Release Notes
	11.10.100 (GA)⁴	11.10.100.17	11.10.6.11	April 27, 2023	Release Notes
	11.10.0 (GA)^{2, 3}	11.10.0.29	11.10.5.5	February 1, 2023	Release Notes
DLP Endpoint 11.6.x (EOL)	11.6.800 (GA)	11.6.800.22	11.10.7.16	August 3, 2023	Release Notes
	11.6.701.4 Hotfix (GA)	11.6.701.4	11.6.700.18	February 23, 2023	Release Notes
	11.6.700 (GA)	11.6.700.14	11.6.700.18	December 13, 2022	Release Notes

DLP ePolicy Orchestrator (ePO) Extensions
11.11.1 (GA)		-	11.11.1.3	April 25, 2024	Release Notes
11.11.0 (GA)		-	11.11.0.2	March 26, 2024	Release Notes
11.10.201 (GA)		-	11.10.201.10	December 14, 2023	Release Notes
11.10.200 (GA)		-	11.10.200.7	November 27, 2023	Release Notes
11.10.100 (GA)		-	11.10.100.8	October 25, 2023	Release Notes
11.10.9 (GA)		-	11.10.9.6	August 10, 2023	Release Notes
11.10.8 (GA)		-	11.10.8.3	July 25, 2023	Release Notes
11.10.7 (GA)		-	11.10.7.16	July 12, 2023	Release Notes
11.10.6 (GA)		-	11.10.6.11	April 27, 2023	Release Notes
11.10.5 (GA) Repost		-	11.10.5.9	February 14, 2023	Release Notes
11.10.5 (GA)		-	11.10.5.5	February 1, 2023	Release Notes
11.10.4 (GA)		-	11.10.4.20	December 1, 2022	Release Notes
11.6.700 (GA)¹		-	11.6.700.18	December 13, 2022	Release Notes
11.6.601 (GA)¹		-	11.6.601.1	October 4, 2022	Release Notes

¹	If you've upgraded to ePO version 5.10.0 Update 11, you must install the appropriate DLP extension: 11.8.100 or later 11.7.101 or later 11.6.402 or later
²	For DLP Endpoint 11.9 and later, you must use the DLP 11.9 and later extension. DLP Endpoint 11.9 and later client software isn't compatible with earlier versions of DLP extensions.
³	To upgrade DLP Endpoint version from 11.9.0 to 11.10.0, you must first upgrade from 11.9.0 to 11.9.100 and then to 11.10.0.
4	For upgrading to DLP Endpoint 11.10.100, if you're running Windows 7 Service Pack 1, Windows 2012 R2, or Windows 8.1: The upgrade is supported from DLP Endpoint 11.6.600 and earlier. Upgrade isn't supported from DLP Endpoint 11.6.700, 11.9.0, 11.9.100, or 11.10.0.

Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.

Supported Microsoft Windows client and server operating systems

Microsoft Windows — Client Operating Systems
Operating System	DLP Endpoint Complete Version
Operating System	11.11.x	11.10.x	11.6.x (EOL)
Windows 11 Version 23H2 (64-bit)⁹	Yes	Yes	No
Windows 11 Version 22H2 (64-bit)	Yes	Yes	Yes
Windows 11 Version 21H2 (64-bit)	Yes	Yes	Yes
Windows 10 Version 22H2 (64-bit)	Yes	Yes	Yes
Windows 10 Version 21H2⁵ (32-bit and 64-bit)	Yes	Yes	Yes⁷
Windows 10 Version 21H1⁵ (32-bit and 64-bit)	Yes	Yes	Yes
Windows 10 Version 20H2 (19042.508) (32-bit and 64-bit)	Yes	Yes	Yes
Windows 10 Version 20H1 (19041) (64-bit)	Yes	Yes	Yes
Windows 10 Version 20H1 (19041) (32-bit)	Yes	Yes	Yes
Windows 10 Version 19H1 (18362) (64-bit)	No	Yes	Yes
Windows 10 Version 19H1 (18362) (32-bit)	No	Yes	Yes
Windows 10 Version 19H2 (18363.418) (32-bit and 64-bit)	No	Yes	Yes
Windows 10 Version 1903 (May 2019 Update) (32-bit and 64-bit) - EOL	No	Yes	Yes
Windows 10 Version 1809 Long-Term Servicing Channel (LTSC) (October 2018 Update) (32-bit and 64-bit)	No	Yes	Yes
Windows 10 Version 1803 (April 2018 Update) (32-bit and 64-bit) - EOL on 21/05/2021	No	No	Yes
Windows 8.1 Version 9600 (32-bit and 64-bit)¹	No	Yes⁸	Yes⁶
Windows 7 Version 7601 (32-bit and 64-bit)^1,3,4	No	Yes⁸	Yes⁶

Microsoft Windows — Supported Server Operating Systems
Operating System	DLP Endpoint Complete Version
Operating System	11.11.x	11.10.x	11.6.x (EOL)
Windows 2022²	Yes	Yes	Yes
Windows 2019 Version 1903 (64-bit)	Yes	Yes	Yes
Windows 2019²	Yes	Yes	Yes
Windows 2016 (64-bit)²	Yes	Yes	Yes
Windows 2012 R2²	Yes	Yes	Yes⁶

¹	Thin client or embedded version Standard, Enterprise, Business, and Professional editions aren't supported.
²	Windows Core edition isn't supported because of limitations implemented in the operating system.
³	Service Pack 1 or later.
⁴	A custom support agreement and support license are needed for Windows 7 support with DLP Endpoint. Contact the Enterprise sales team for more information.
⁵	Case Sensitivity Unsupported.
⁶	Support is provided only for DLP Endpoint 11.6.600 and earlier.
⁷	Not supported in versions 11.6.300 and earlier.
⁸	Not supported in DLP Endpoint version 11.10.0 and later.
⁹	Support is provided only for DLP Endpoint 11.10.102 and later. For details about the minimum supported DLP versions, see KB94901 - Windows 11 compatibility with our products.

NOTES:

DLP Endpoint Complete supports Microsoft operating systems and its Service Packs only while Microsoft officially supports them. No support is provided for operating systems beyond its Extended End Date and when it reaches Extended Security Update (ESU).
Microsoft ended mainstream support for Windows Server 2008/2008 R2 on January 13, 2015, and will end extended support on January 14, 2020. For details, go to the Windows Server Documentation page. For best results and optimal security, upgrade to a newer supported operating system.

For more information, see KB91432 - Support for Windows 7/Server 2008/2008 R2 after January 2020.

Microsoft ended extended support for Windows Server 2003 SP2 on July 14, 2015. As of the end of 2015, the only product we support with Windows Server 2003 SP2 is Application and Change Control.

Microsoft ended extended support for Windows XP SP3 on April 8, 2014. For best results and optimal security, upgrade to a supported operating system. See the following KB article for more information: KB78434 - Product support for Windows XP SP3 after the end of the Microsoft Extended Support date in April 2014.
When foundation software such as Trellix Agent (TA) and ePolicy Orchestrator (ePO) end support for the operating system or Service Pack, DLP Endpoint Complete also ends support for it.
File System Discovery Rules and Network Communication Protection Rules aren't supported on servers.
Windows 10 Professional and Enterprise editions are supported.
Windows 10 Current Branch and Current Branch for Business are supported.
ARM64 architecture isn't supported currently.
For LTSC support details, see KB95774 - FAQs for Microsoft Long-Term Servicing Channel supported versions with DLP Endpoint Complete.
For details about the minimum supported DLP versions for CET/HSP, see the following articles:
- KB94901 - Windows 11 compatibility with our products.
- KB85784 - Windows 10 compatibility with our products.

Supported virtualization systems

Citrix

DLP Endpoint Complete Version	Citrix Virtual Desktop² 1912 LTSR CU1, CU2, CU3	Citrix XenApp 7.15 CU4	Citrix XenDesktop 7.6, 7.11, 7.15 CU1, 7.16	Citrix XenApp 6.5
11.11.x	Yes	-	-	-
11.10.x	Yes	Yes	Yes	Yes¹
11.6.x (EOL)	Yes	Yes	Yes	Yes¹

¹	Citrix XenDesktop 6.5 only.
²	Tested with Citrix Workspace App 19.12.2000.7 on endpoint.

Microsoft Virtualization

DLP Endpoint Complete Version	Microsoft Hyper-V 10.0.17763.1	App-V 5.2.0.0	Windows Virtual Desktop [Single User Session]
11.11.x	Yes	-	-
11.10.x	Yes	Yes	Yes
11.6.x (EOL)	Yes	Yes	Yes

NOTE: We test DLP Endpoint Complete software on VMware virtualization platforms. Most of the features work on all VMware virtualization platforms when the guest operating system is of a supported platform, and has been provisioned with recommended system requirements as defined in the Installation guide. But, some hardware-interaction based features might not work as expected because of the nature of hardware implementation on virtual platforms. If an issue arises, we provide support to these issues on a case-by-case basis.

Microsoft Windows supported browsers

Microsoft Windows — Supported browsers for DLP Endpoint Complete and ePolicy Manager Console

DLP Endpoint Complete 11.x Policy Manager is native to ePO and works with any ePO-supported operating system and browser combination. To view ePO supported browsers, see KB51569 - Supported platforms for ePolicy Orchestrator.

NOTE: The plug-in extension on Chrome doesn't need an update as it works like a proxy. The DLP Agent delivers this feature and not the plug-in.

Microsoft Windows — Supported browsers for DLP Endpoint Complete

To view DLP Endpoint Complete supported browsers, see KB91647 - Third-party applications tested with Data Loss Prevention Endpoint Complete for Windows.

Release Notification Article — DLP Endpoint Extension for Chromium Browsers

To view the release notification details, see KB96392 - DLP Endpoint Complete Extension for Chromium Browsers - Release Notification.

Supported ePO and Trellix Agent (TA) / McAfee Agent (MA) versions

ePO Supported Version

DLP Endpoint Extension	ePO 5.10
DLP Endpoint Extension 11.10.4 and later	CU14 and later
DLP Endpoint Extension 11.6.x	Yes

NOTE: Support for the DLP Endpoint extension on a specific version of ePO ends with the EOL date of the ePO version. For ePO versions that have reached EOL, legacy listings are shown to indicate the version of DLP formerly supported. This information can provide an upgrade path for customers who might be running the legacy version of DLP Endpoint and ePO.

TA / MA Supported Versions

NOTE: MA was rebranded to TA in version 5.7.7.

TA / MA Version	DLP Endpoint Complete				TA / MA Compatible Article
	11.11.x	11.10.x	EOL
	11.11.x	11.10.x	11.6.600 and earlier	11.6.700 and later
TA 5.8.1	Yes	Yes¹	No	Yes²	KB96739
TA 5.8.0	Yes	Yes¹	No	Yes	KB96739
TA 5.7.7–5.7.9	No	Yes	No	Yes	KB93915
MA 5.7.1–5.7.6	No	No	Yes	No
MA 5.7.0	No	No	Yes	No

MA 5.6.6	No	No	Yes	No	KB93337
MA 5.6.5	No	No	Yes	No	KB92718
MA 5.6.4	No	No	Yes	No	KB92483
MA 5.6.3	No	No	Yes	No	KB92240
MA 5.6.2	No	No	Yes	No	KB91869
MA 5.6.0, 5.6.1	No	No	Yes	No	KB91021

¹	Supported for DLP Endpoint 11.10.100 and later only.
²	Supported for DLP Endpoint 11.6.800 only.

Supported Microsoft Office versions

Microsoft Office	DLP Endpoint Complete
Microsoft Office	11.11.x	11.10.x	11.6.x (EOL)
2021	Yes	Yes	Yes
2019	Yes	Yes	Yes
2016	Yes	Yes	Yes
2013 SP1	No	No	Yes
2010	No	No	Yes
365	Yes	Yes	Yes

Supported Microsoft Outlook versions for Email Protection Rules and Discovery Scan

Microsoft Outlook	DLP Endpoint Complete
Microsoft Outlook	11.11.x	11.10.x	11.6.x (EOL)
2021	Yes	Yes	Yes
2019	Yes	Yes	Yes
2016	Yes	Yes	Yes
2013 SP1	No	No	Yes
2010	No	No	Yes
365	Yes	Yes	Yes

Products tested for Data Loss Prevention Endpoint Complete

Compatibility testing with supported DLP Endpoint Complete for Windows version with Enterprise managed products

Enterprise Managed Product	DLP Endpoint Complete Supported Versions
Enterprise Managed Product	11.11.x	11.10.x	11.6.x (EOL)
Trellix Agent (TA)	5.8.1.313	5.7.9	-
ePO	5.10	5.10	5.10, 5.9.1
Endpoint Security (ENS)	10.7	10.7	10.6, 10.7
MVISION Endpoint	-	-	20
VirusScan Enterprise	-	-	8.8
Application Control	-	-	-
SkyHigh Client Proxy (SCP)	-	4.6.0	4.6.0
Data Exchange Layer	-	6.0	6.0
Endpoint Detection and Response (EDR)	-	4.1.1	-
Drive Encryption (DE)	-	7.4.1	7.2.10
File and Removable Media Protection (FRP)	5.4.4	5.4.4, 5.4.3	5.4.0
Management of Native Encryption (MNE)	-	5.2.2	5.2.2
Host Intrusion Prevention	-	-	8.0.0
Policy Auditor	-	-	-
Rogue System Detection	-	-	-

Related Information

To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.

If you are a registered user, type your User ID and Password, and then click Log In.
If you are not a registered user, click Register and complete the fields to have your password and instructions emailed to you.

For End of Life (EOL) information, see Product End of Life Information.
For EOL policy details, see the Corporate Products EOL policy.

Definitions:

EOL period—The time frame that runs from the day we announce product discontinuation, until the last date that we formally support the product. In general, after the EOL period is announced, no enhancements are made.
EOL date—The last day that the product is supported, according to the terms of our standard support offering.

The DLP Endpoint content listed below has reached EOL. For details, see KB91977 - End of Life dates for Data Loss Prevention versions.

DLP Endpoint Version		Operating System	Package Build Number	Extension Build Number	Release Date	EOL Date
DLP Endpoint 11.9.x	11.9.100 (GA)	Windows	11.9.100.18	11.9.100.27	August 19, 2022	December 31, 2022
	11.9.0 (GA) Repost	Windows	11.9.0.82	11.9.0.97	April 13, 2022
	11.9.0 (GA)	Windows	11.9.0.81	11.9.0.97	January 25, 2022
DLP Endpoint 11.6.x	11.6.800	Windows	11.6.800.22	11.10.7.16 or later	August 03, 2023	December 31, 2023
	11.6.700	Windows	11.6.700.14	11.6.700.18	December 13, 2022
	11.6.600.212 Hotfix (GA)	Windows	11.6.600.212	11.6.601.7	September 27, 2022
	11.6.600 (GA)	Windows	11.6.600.2	11.6.600.7	July 22, 2022
	11.6.500 (GA)	Windows	11.6.500.17	11.6.500.6	April 12, 2022
	11.6.401 Hotfix (GA) Repost	Windows	11.6.401.28	11.6.401.1	February 17, 2022
	11.6.401 Hotfix (GA)	Windows	11.6.401.20	11.6.401.1	January 21, 2022
	11.6.400 (GA)	Windows	11.6.400.34	11.6.400.5	October 29, 2021
	11.6.300 (GA)	Windows	11.6.300.52	11.6.200.3	August 10, 2021
	11.6.200 (GA)	Windows	11.6.200.16	11.6.100.14	June 8, 2021
	11.6.100 Hotfix 11.6.100.41 (GA)	Windows	-	-	April 14, 2021
	11.6.100 (GA) (LTS Release)¹	Windows	11.6.100.33	11.6.100.14	March 23, 2021
	11.6.0 (GA)	Windows	11.6.0.76	11.6.0.27	November 10, 2020
DLP Endpoint 11.5.x	11.5.3 Hotfix (GA)	Windows	-	11.5.3.8	August 11, 2020	November 10, 2020
DLP Endpoint 11.5.x	11.5.0 (GA)	Windows	11.5.0.60	11.5.0.41	May 12, 2020	November 10, 2020
DLP Endpoint 11.4.x	11.4.300 (GA)	Windows	11.4.300.3	11.4.300.3	November 10, 2020	May 19, 2022
	11.4.200 (GA)	Windows	11.4.200.182	11.4.200.20	August 11, 2020
	11.4.0 (GA) (LTS Release)	Windows	11.4.0.45	11.4.0.17	November 12, 2019
DLP Endpoint 11.3.x	11.3.29 Hotfix (GA)	Windows	11.3.29.62	-	August 11, 2020	July 20, 2021
	11.3.2.28 Hotfix	Windows	-	11.3.28.10	August 11, 2020
	11.3.0 (GA)	Windows	11.3.0.172	11.3.0.19	July 23, 2019

DLP ePolicy Orchestrator (ePO) Extensions
11.9.101 (GA)		-	-	11.9.101.3	October 4, 2022	December 31, 2022

¹	For other release information, see KB91807 - Data Loss Prevention Long-Term Support releases.

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Supported platforms for Data Loss Prevention Endpoint Complete - Windows

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