DXL 客户端无法通过全新安装的 Trellix Agent 进行安装,并显示错误:无法配置每台计算机的 EXE 包
技术文章 ID:
KB96545
上次修改时间: 2023-07-06 12:47:11 Etc/GMT
上次修改时间: 2023-07-06 12:47:11 Etc/GMT
免责声明
本文内容源于英文。如果英文内容与其翻译内容之间存在差异,应始终以英文内容为准。本文部分内容是使用 Microsoft 的机器翻译技术进行翻译的。
DXL 客户端无法通过全新安装的 Trellix Agent 进行安装,并显示错误:无法配置每台计算机的 EXE 包
技术文章 ID:
KB96545
上次修改时间: 2023-07-06 12:47:11 Etc/GMT 环境
数据交换层 (DXL) 客户端 6.0.x Trellix 代理 (TA) 5.7.x 问题
DXL 客户端不是通过 TA 安装进行安装的,DXL 的安装是循环的。 [0B1C:1334][2023-03-28T11:34:51]e000: Error 0x80004005: Process returned error: 0x80004005 [0B1C:1334][2023-03-28T11:34:51]e000: Error 0x80004005: Failed to execute EXE package. [0094:0438][2023-03-28T11:34:51]e000: Error 0x80004005: Failed to configure per-machine EXE package. [0094:0438][2023-03-28T11:34:51]i319: Applied execute package: instpol64, result: 0x80004005, restart: None [0094:0438][2023-03-28T11:34:51]e000: Error 0x80004005: Failed to execute EXE package. [0B1C:1334][2023-03-28T11:34:51]i351: Removing cached package: instpol64, from path: C:\ProgramData\Package Cache\53203BA9A03CF7A210D1F360A1822E1FA53B869C\ [0094:0438][2023-03-28T11:34:51]i410: Variable: WixBundleLog = C:\Windows\TEMP\McAfeeLogs\McAfee_Data_Exchange_Layer_20230328113446.log [0094:0438][2023-03-28T11:34:51]i410: Variable: WixBundleLog_client64 = C:\Windows\TEMP\McAfeeLogs\McAfee_Data_Exchange_Layer_20230328113446_2_client64.log [0094:0438][2023-03-28T11:34:51]i410: Variable: WixBundleLog_instpol64 = C:\Windows\TEMP\McAfeeLogs\McAfee_Data_Exchange_Layer_20230328113446_0_instpol64.log [0094:0438][2023-03-28T11:34:51]i410: Variable: WixBundleLog_ResetVTPCache = C:\Windows\TEMP\McAfeeLogs\McAfee_Data_Exchange_Layer_20230328113446_1_ResetVTPCache.log [0094:0438][2023-03-28T11:34:51]i410: Variable: WixBundleManufacturer (2650:26C8)(2023-03-28T11:34:50.653) ExecuteProcess: Started process with PID 6240 (0x1860) (2650:26C8)(2023-03-28T11:34:50.653) ExecuteProcess: Starting process output (2650:26C8)(2023-03-28T11:34:51.123) ReadOutputByLine: V (2650:26C8)(2023-03-28T11:34:51.123) ReadOutputByLine: S (2650:26C8)(2023-03-28T11:34:51.123) ReadOutputByLine: A (2650:26C8)(2023-03-28T11:34:51.123) ReadOutputByLine: (2650:26C8)(2023-03-28T11:34:51.247) ExecuteProcess: Waiting for process to complete (2650:26C8)(2023-03-28T11:34:51.247) RunVtpInfo: Error 0x80004005: Failed to run VtpInfo.exe: return code = -1 : Unspecified error (2650:26C8)(2023-03-28T11:34:51.247) VtpLoadCertificates: Error 0x80004005: Failed to set vtpinfo cert path : Unspecified error (2650:26C8)(2023-03-28T11:34:51.247) CmdAddInstallerPolicy: Error 0x80004005: Failed to load McAfee certificates : Unspecified error (2650:26C8)(2023-03-28T11:34:51.247) mfedxlutil: Exiting: 0x80004005 2023-04-11 10:37:39.730 masvc(7820.3224) ContribManagerService.Critical: Could not find client extension with software id : DXL_____1000 2023-04-11 10:37:39.730 masvc(7820.3224) ContribManagerService.Info: 1 Mismatched client extensions version installed. Triggering remediation actions 2023-04-11 10:37:39.730 masvc(7820.3224) ContribManagerService.Info: Mismatched product [0] : DXL_____1000 (6.0.3.923) 2023-04-11 10:37:39.730 masvc(7820.3224) ContribManagerService.Info: Verify client extension version against manifest. 2023-04-11 10:37:39.730 masvc(7820.3224) ContribManagerService.Critical: Could not find client extension with software id : DXL_____1000 2023-04-11 10:37:39.730 masvc(7820.3224) ContribManagerService.Info: 1 Mismatched client extensions version installed. Triggering remediation actions 原因
McAfee Consumer 产品(McAfee 个人防火墙)已部分从系统中删除。MPT 或 对于参考目录,可以查看路径 解决方案
以下是 McAfee Consumer 产品的一些参考:
要使 DXL 客户端正常工作,需要从系统中完全删除这些产品,并且必须重新启动系统。 免责声明本文内容源于英文。如果英文内容与其翻译内容之间存在差异,应始终以英文内容为准。本文部分内容是使用 Microsoft 的机器翻译技术进行翻译的。
|
|