DLP isn't detecting or blocking sensible data to be printed using PDF apps
Last Modified: 2023-05-09 04:39:33 Etc/GMT
Affected Products
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DLP isn't detecting or blocking sensible data to be printed using PDF apps
Technical Articles ID:
KB96511
Last Modified: 2023-05-09 04:39:33 Etc/GMT Environment
Data Loss Prevention (DLP) Endpoint - all supported versions For details of DLP Endpoint supported environments, see KB68147 - Supported platforms for Data Loss Prevention Endpoint. Summary
DLP Endpoint supports Adobe Reader. When PDF files are opened in other PDF readers and when they're printed, they don't follow the same app logic. Hence, the normal printer injections on PDF readers doesn't work. To achieve this, a plugin needs to developed for the respective PDF readers. Currently, many customers only use Adobe Readers so this application is supported, and other PDF readers aren't supported. You can raise a New Product Idea (formerly known as PER). To submit a new product idea, go to the Enterprise Customer Product Ideas page.
Click Sign In and enter your ServicePortal User ID and password. If you do not yet have a ServicePortal or Community account, click Register to register for a new account on either website. For more information about product ideas, see KB60021 - How to submit a Product Idea. Affected ProductsLanguages:This article is available in the following languages: |
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