Unexpected Audit log entries during DLP backup with OPG

Technical Articles ID: KB96437
Last Modified: 2023-03-29 14:44:00 Etc/GMT

Environment

Data Loss Prevention Extension (DLP Extension) - all supported versions

For supported environments, see KB68147 - Supported platforms for Data Loss Prevention Endpoint.

Problem

The ePolicy Orchestrator audit logs lists "[DLP] Settings Changed" entries when the DLP policy backup is triggered with OPG objects included.

Cause

When the DLP policy is backed up with OPG objects, multiple database operations get executed in the background as part of the process. This triggers the said audit logs and leads to misinterpretation of global configurations, such as the DLP Settings being modified.

Solution

Ignore these audit logs as settings aren't being changed automatically. This behavior is as designed and we'll soon release an update to address this issue in the meantime.

Affected Products

Data Loss Prevention Endpoint 11.9.x
Data Loss Prevention Endpoint 11.6.x (EOL)
Data Loss Prevention Endpoint 11.10.x
Known Issue/Product Defect

Languages:

This article is available in the following languages:

English United States
Spanish Spain
French
Italian
Portuguese Brasileiro
Chinese Simplified

Knowledge Center

Unexpected Audit log entries during DLP backup with OPG

Environment

Problem

Cause

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Unexpected Audit log entries during DLP backup with OPG

Environment

Problem

Cause

Solution

Affected Products

Languages:

Choose your region

Title

Title