Endpoint Encryption Agent Service fails to auto start during boot
Last Modified: 2024-01-10 06:14:30 Etc/GMT
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Endpoint Encryption Agent Service fails to auto start during boot
Technical Articles ID:
KB95352
Last Modified: 2024-01-10 06:14:30 Etc/GMT Environment
Drive Encryption (DE) 7.x
Problem
The "McAfee Endpoint Encryption Agent" service fails to auto start during boot with a service timeout error. NOTE: This issue is environment-specific, and is observed on specific customer systems. Cause
The "McAfee Endpoint Encryption Agent" service exceeds 30 seconds to start on a specific customer device. NOTE: The default service timeout is 30 seconds. Solution
CAUTION: This article contains information about opening or modifying the registry.
Change the registry setting for the default service timeout value. You can change the timeout value either from the Registry Editor or from the command prompt. Set the default service timeout value for "McAfee Endpoint Encryption Agent" service to 90 seconds. Reboot the system. Add the details of registry key, value name, value type, and value: Value name: ServicesPipeTimeout Value Type: DWORD Value: 90000 (decimal)
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