Failed to write the Agent Handler Certificate (Blocked by an Access Protection rule)
Last Modified: 2021-12-31 06:53:01 Etc/GMT
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Failed to write the Agent Handler Certificate (Blocked by an Access Protection rule)
Technical Articles ID:
KB95115
Last Modified: 2021-12-31 06:53:01 Etc/GMT Environment
ePolicy Orchestrator 5.10.x
Problem
The error below is displayed on the ePO Agent Handler server desktop: Failed to write the Agent Handler Certificate. Path=C:\Program Files(x86)\McAfee\ePolicy Orchestrator\Apache2\conf\ssslcrt\ahCert.crt NOTE: There are no errors recorded in any of the ePO logs for the above error in the SSL.crt folder. Results from Process Monitor while performing the regenerate cert command:
The error below is recorded in the AccessProtection_Activity.log (C:\ProgramData\McAfee\Endpoint Security\Logs): Cause
The access protection rule Solution
Administrators can disable the ENS rule, then run the
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