ePolicy Orchestrator 5.10 Update 9 installation fails
Last Modified: 2021-12-02 19:18:15 Etc/GMT
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ePolicy Orchestrator 5.10 Update 9 installation fails
Technical Articles ID:
KB95049
Last Modified: 2021-12-02 19:18:15 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10 Update 9
Problem
The installation of an ePO 5.10 cumulative Update 9 fails. The error below is recorded in the ePOUpdate.log file: The errors below are recorded in the ePOUpdater.yyyy.mm.dd.hr.min.logs file: info: Successfully executed SQL EXEC EPO_InsertDirectoryForSnapshot 'remote-client-lib', '..\remote-client\lib', 1 info: Executed batch sql scripts for snapshot info: Successfully got connection info: Successfully got connection info: Successfully got connection info: error: Bulk update failedRequestError: Invalid column type from bcp client for colid 8. Cause
The error Solution
IMPORTANT: Before you begin the process explained in this article, you must back up your ePO server. See the following KB articles for more information:
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