Delays when trying to use a Remote Desktop connection
Last Modified: 2024-01-10 06:14:27 Etc/GMT
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Delays when trying to use a Remote Desktop connection
Technical Articles ID:
KB94885
Last Modified: 2024-01-10 06:14:27 Etc/GMT Environment
Drive Encryption (DE) 7.3.0
Problem
When you use the Windows Remote Desktop Protocol client (
Cause
DE installs a credential provider that's used for the following purposes:
We've investigated the issue and determined that changes need to be made to the new credential provider components. Solution
This issue is resolved with DE 7.3.0 Hotfix 1. Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.
Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. Workaround
Disable the options that activate the credential provider. For example:
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