Azure sync fails after you upgrade to ePO 5.10 Update 9 or ePO 5.9.1 HF919400
Last Modified: 2022-05-31 10:51:10 Etc/GMT
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Azure sync fails after you upgrade to ePO 5.10 Update 9 or ePO 5.9.1 HF919400
Technical Articles ID:
KB93740
Last Modified: 2022-05-31 10:51:10 Etc/GMT Environment
Cloud Workload Security (CWS) 5.3.0–5.3.3 ePolicy Orchestrator (ePO) 5.10.0 Update 9, 5.9.1 Hotfix 919400 Problem
With CWS, Azure syncs fail, including the Test Connection function, after you upgrade to either of the following:
javax.ws.rs.InternalServerErrorException: HTTP 500 Internal Server Error ... Caused by: java.lang.AssertionError: failed to get ALPN selected protocol at okhttp3.internal.platform.Jdk9Platform.getSelectedProtocol(Jdk9Platform.java:68) Cause
An issue has been found in the SolutionWe investigated this issue and a Proof of Concept (POC) Build is currently available to resolve the issue. To obtain the POC Build, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field.
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