Agent to Server communication fails on a few systems.
On the problem system, the following MA files are corrupted and are shown as NULL bytes:
- cabundle.cer
- cabundle.cer.bak
The
Masvc.log file records the errors below:
masvc(4812.5140) network.Notice: URL(abc@a.com:443/spipe/pkg?AgentGuid=\{9a6beb48-6bb9-11ea-3969-a44cc86fb3ac}&Source=Agent_3.0.0) request failed with curl error <77>, response code <0>, http connect code 0
[Stack Trace START]
curl text 25 Closing connection 46678 ]
curl text 111 error setting certificate verify locations: CAfile: C:\ProgramData\McAfee\Agent\\cabundle.cer CApath: none ]
curl text 77 Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH ]
curl text 24 ALPN, offering http/1.1 ]
..
[Stack Trace END]