Bug check 3b can occur when the hook-core service crashes or isn't running
Last Modified: 2023-07-03 05:14:55 Etc/GMT
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Bug check 3b can occur when the hook-core service crashes or isn't running
Technical Articles ID:
KB93143
Last Modified: 2023-07-03 05:14:55 Etc/GMT Environment
Endpoint Detection and Response (EDR) 3.1.x, 3.0.x Endpoint Security (ENS) Threat Prevention 10.7.0 April 2020 Update Problem
A blue screen error (system crash) with bug check 3b can occur when the hook-core service ( Cause
The hook-core service triggers injection into a process and crashes before the injection completes. This issue can lead to a bug check if the service stops before the hook-core driver ( Solution
The following issues are resolved in McAfee Platform Technology (MPT) 20.5 and later. The ENS 10.7.0 July 2020 Update contains a version of MPT with the fix. EDR 3.2, due for release in August 2020, contains MPT 20.5.
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