ePO を 5.3.x から 5.9.x または 5.10.0. にアップグレードした後、McAfee Apache サービスの開始に失敗します。
server_systemname.log ファイルには、次のエラーが記録されます。
I #04916 NAIMSERV Shutting down server...
I #04916 NAIMSERV Shutting down syslog forward subsystem
I #09264 NAIMSERV Syslog received shutdown signal
I #09264 NAIMSERV Syslog thread exiting
I #04916 NAIMSERV Waiting for DALPing thread exit
I #04916 NAIMSERV DALPing thread exited
I #04916 NAIMSERV Waiting for Perfmon thread exit
I #04916 NAIMSERV Perfmon thread exited
E #04916 EPODAL ePOData_Connection.cpp(885): COM Error 0x80004005, source=Microsoft SQL Server Native Client 11.0, desc=TCP Provider: The specified network name is no longer available.
E #04916 EPODAL , msg=Unspecified error
E #04916 NAIMSERV common\ApacheTomcatUser.cpp(215): COM Error 0x80004005, source=Microsoft SQL Server Native Client 11.0, desc=TCP Provider: The specified network name is no longer available.
E #04916 NAIMSERV , msg=Unspecified error
I #04916 NAIMSERV Releasing File Locks...
I #04916 NAIMSERV Cleaning up temp directory...
I #04916 NAIMSERV ePolicy Orchestrator server stopped.
Windows イベント ビューア
(Application.log) は、次のエラーを記録します。
ERROR
Apache Service
3299
The Apache service named reported the following error: >>> AH00015: Unable to open logs
ERRORApache Service
3299
The Apache service named reported the following error: >>> (OS 2)The system cannot find the file specified. : AH00089: Couldn't start ErrorLog process 'C:/Progra~2/McAfee/ePolicy Orchestrator/Apache2/bin/rotatelogs.exe -l C:/Progra~2/McAfee/ePolicy Orchestrator/Apache2/logs/errorlog.%Y-%m-%d 86400'
