Upgrade fails with error "java.lang.StackOverflowError"
Last Modified: 2023-08-03 06:31:27 Etc/GMT
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Upgrade fails with error "java.lang.StackOverflowError"
Technical Articles ID:
KB92896
Last Modified: 2023-08-03 06:31:27 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.x, 5.9.x
Problem
An ePO upgrade fails and rolls back. The ErrorString=FAILURE: In LaunchAppAndWait while trying to run the following program: ActionName=MerMod_RunOrionANTInstaller "C:\PROGRA~2\McAfee\EPOLIC~1\Installer\Core\install.bat" Error Message: Incorrect function. The C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Installer\core\build.xml:1764: The following error occurred while executing this line: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Installer\core\build.xml:949: java.lang.StackOverflowError at java.nio.CharBuffer.<init>(CharBuffer.java:281) at java.nio.HeapCharBuffer.<init>(HeapCharBuffer.java:70) at java.nio.CharBuffer.wrap(CharBuffer.java:373) at sun.nio.cs.StreamEncoder.implWrite(StreamEncoder.java:265) at sun.nio.cs.StreamEncoder.write(StreamEncoder.java:125) at java.io.OutputStreamWriter.write(OutputStreamWriter.java:207) at java.io.BufferedWriter.flushBuffer(BufferedWriter.java:129) at java.io.PrintStream.write(PrintStream.java:526) at java.io.PrintStream.print(PrintStream.java:669) at com.mcafee.orion.core.server.OrionLogging$2.print(OrionLogging.java:131) at java.io.PrintStream.println(PrintStream.java:806) at org.apache.log4j.helpers.LogLog.warn(LogLog.java:171) at org.apache.log4j.Hierarchy.emitNoAppenderWarning(Hierarchy.java:137) at 1.callAppenders(Category.java:215) System Change
You upgraded the ePO server.
Cause
The upgrade looks at the configuration file This file is used for the configuration of the ePO Tomcat process. A failure can occur when there's unexpected information in the file. Example: Technical Support requests debug logs for the Problem text: <priority value ="wran" /> <appender-ref ref="ROLLING"/> <!--<appender-ref ref="STDOUT"/>--> </root> Expected text: <priority value ="warn" /> <appender-ref ref="ROLLING"/> <!--<appender-ref ref="STDOUT"/>--> </root> Solution
A text error can occur anywhere in the log. If this issue occurs, and you can't locate the mistake, take one of the following actions:
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