Failed to send HTTP request. Error=12186 (Apache not connecting to Tomcat)
Last Modified: 2023-08-03 04:13:12 Etc/GMT
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Failed to send HTTP request. Error=12186 (Apache not connecting to Tomcat)
Technical Articles ID:
KB92703
Last Modified: 2023-08-03 04:13:12 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.x, 5.9.x
Problem
McAfee Agent is communicating with ePO, but isn't enforcing encryption policies. An activation key isn't being sent from the Drive Encryption clients. The activation key can't be sent using the Data channel as it tries to connect to the ePO Tomcat using the Apache service. You see the following recorded in the E #08212 NAIMSERV server.cpp(558): Failed to send request, err=0x80004005, HTTP status code=0 E #08212 NAIMSERV server.cpp(923): Error sending data channel message to application server I #06548 NAIMSERV Received [MsgUpload] from RGC:{{b3ce869c-10b6-11e7-2309-40b034e741f4} I #08608 NAIMSERV Checking to see if the ePO server (OXYGEN.SAHAS.LOCAL:8443) is available. We will try 12 times. E #08608 MCUPLOAD SecureHttp.cpp(694): Failed to send HTTP request to server_name for command name epo.command.isAdmin on port 8444. (error=12186) You see the following recorded in the ahclient.Info: Agent handler reports server busy. response code 503. ahclient.Info: Spipe connection response received, network return code = 1008, response code 503. DataChannel.Manager.Error: Failed to upload DataChannel items - Network<1008>, HTTP Response<503> DataChannel.Manager.Error: Failed to upload package to ePO Server Cause
This issue can occur for the following reasons:
Solution
Regenerate the AH certificate. For details, see KB90760 - How to regenerate the certificates used by the ePO server service.
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