Error 1406. Could not write value InstallRoot to key \SOFTWARE\McAfee\Agent
Last Modified: 2021-06-10 13:23:41 Etc/GMT
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Error 1406. Could not write value InstallRoot to key \SOFTWARE\McAfee\Agent
Technical Articles ID:
KB92683
Last Modified: 2021-06-10 13:23:41 Etc/GMT Environment
McAfee Agent (MA) 5.x McAfee Agent Smart Installer 5.x Problem
McAfee Agent installation fails with the error below: Verify that you have sufficient access to that key, or contact your support personnel. The E #9288 Thread Ins [Main thread]-> E #9288 Setup Ins [Attempting to perform a setup operation]-> E #9288 RegKey Ins [RegOpenKeyEx,80000002,SOFTWARE\Network Associates\TVD\Shared Components\Framework]-> E #9288 RegKey Ins error 2: The system cannot find the file specified. E #9288 Setup Ins Error trace: E #9288 Thread Ins [Main thread]-> E #9288 Setup Ins [Attempting to perform a setup operation]-> E #9288 Setup Ins Checking if existing version is SGX enabled or not E #9288 RegKey Ins Error trace: E #9288 Thread Ins [Main thread]-> E #9288 Setup Ins [Attempting to perform a setup operation]-> E #9288 RegKey Ins [RegOpenKeyEx,80000002,Software\McAfee\Agent]-> E #9288 RegKey Ins error 2: The system cannot find the file specified. E #9288 RegKey Ins Error trace: E #9288 Thread Ins [Main thread]-> E #9288 Setup Ins [Attempting to perform a setup operation]-> E #9288 RegKey Ins [RegOpenKeyEx,80000002,SOFTWARE\Network Associates\ePolicy Orchestrator\Application Plugins\EPOAGENT3000]-> E #9288 RegKey Ins error 2: The system cannot find the file specified. E #9288 UI Ins Error trace: E #9288 Thread Ins [Main thread]-> E #9288 UI Ins The Windows Installer Service could not be accessed. Cause
A corrupted Microsoft Windows Installer causes this issue.
Solution
Resolve the Microsoft Windows Installer corruption issue. For assistance in resolving this Microsoft issue, see the Microsoft article 2642495. Affected ProductsLanguages:This article is available in the following languages: |
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