Upgrade to a later version of Cloud Bridge and relink the account:
- Log on to the ePO console.
- Upgrade to MVISION Cloud Bridge 2.1 or later.
NOTE: At the time of writing this article, the current version is MVISION Cloud Bridge 2.1.0.100.
- Click Menu, Software Catalog.
- Search for MVISION Cloud Bridge.
- Continue and check-in a version of MVISION Cloud Bridge later than 2.0.0.290.
- Navigate to Menu, Server Settings.
- Select MVISION Cloud Bridge.
NOTE: Here, you see the account already linked, the one that needs to be replaced.
- Click Edit.
- To link the new account, complete the needed fields.
- Click Save.
You see the following message: This server is linked
NOTE: If you can't upgrade the MVISION Cloud Bridge version because of company constraints, contact Support.
- If you are a registered user, type your User ID and Password, and then click Log In.
- If you are not a registered user, click Register and complete the fields to have your password and instructions emailed to you.