Unable to relink an account in MVISION Cloud Bridge 2.0.0.290
Last Modified: 2023-08-02 08:59:30 Etc/GMT
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Unable to relink an account in MVISION Cloud Bridge 2.0.0.290
Technical Articles ID:
KB92544
Last Modified: 2023-08-02 08:59:30 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.x, 5.9.x (on premises) MVISION Cloud Bridge 2.0.0.290 For details of supported ePO versions, see KB91345 - Supported platforms for Trellix Endpoint Detection and Response. Problem
You're unable to relink an account after the following sequence of events is taken in ePO:
Cause
MVISION Cloud Bridge 2.0.0.290 is unable to deprovision (unlink) a linked account. The problem only exists when a proxy is configured in ePO on-premises.
SolutionUpgrade to a later version of Cloud Bridge and relink the account:
To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.
Related Information
For how to link an account in MVISION Cloud Bridge, see the MVISION Endpoint Detection and Response Installation Guide. For product documents, go to the Product Documentation portal.
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