ePO console becomes unresponsive when imported server tasks contain at least one 'Export Queries' task

Technical Articles ID: KB92357
Last Modified: 2021-12-02 19:25:25 Etc/GMT

ePolicy Orchestrator (ePO) 5.10.0 Updates 1–6

The ePO console becomes unresponsive when you import a list of server tasks that contains at least one Export Queries type task.

You must restart the ePO Application Server service to regain access to the console.

The transporter framework used to marshal the queries can lead to a SQL database deadlock condition.

This issue is resolved in ePolicy Orchestrator 5.10.0 Update 7, which is available from the Product Downloads site.

NOTE: You need a valid Grant Number to access the update.

To view other known and resolved issues, see KB90382 - ePolicy Orchestrator 5.10.x Known Issues.

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