When you install or upgrade your Manager to version 10.x and later, the Manager starts but then stops a short time later.
When you view the Windows Application Log, you see an error listed for the Source
SideBySide with the following description:
Activation context generation failed for "C:\Program Files\McAfee\Network Security Manager\App\bin\ts-jni.dll".Error in manifest or policy file "C:\Program Files\McAfee\Network Security Manager\App\bin\Microsoft.VC80.CRT\Microsoft.VC80.CRT.MANIFEST" on line 4. Component identity found in manifest does not match the identity of the component requested. Reference is Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195". Definition is Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762". Please use sxstrace.exe for detailed diagnosis.
You see the following error in the
emsout.log file, under the
\App directory.
ERROR [Thread-254] [logCorId1565872287829] stdout - Native code library failed to load.
java.lang.UnsatisfiedLinkError: C:\Program Files\McAfee\Network Security Manager\App\bin\ts-jni.dll: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail
