Error, Found corrupted files (when running Pre-Installation Auditor tool 3.1.0.144)
Last Modified: 2023-07-31 04:01:35 Etc/GMT
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Error, Found corrupted files (when running Pre-Installation Auditor tool 3.1.0.144)
Technical Articles ID:
KB91682
Last Modified: 2023-07-31 04:01:35 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.x, 5.9.x Pre-Installation Auditor (PIA) 3.1.0.144 standalone tool NOTE: The PIA tool was previously known as the Installation and Upgrade Precheck tool. Problem 1
The PIA standalone tool 3.1.0.144 fails and displays the following error:
Found Corrupted files The E Expired Problem 2
ePO versions shipped with the PIA tool 3.1.0.144 incur the same installation and upgrade issue. The same error appears in the ePO 5.10.0 installation wizard window: Found corrupted Files. CauseThe issue is with certificate expiration. The ePO self-signed certificates expired on July 22, 2019.
Solution 1
For ePO 5.9 installations If you're experiencing the issue described above, download the reposted version of the PIA tool. NOTES:
Solution 2
For ePO 5.10 installations
PIA 3.1.0.189 has been integrated into the ePO 5.10.0 installer and is now available from the Products Download site and the ePO Software Catalog:
WorkaroundThis workaround applies only to ePO 5.10.0.
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