Removable Storage Protection Rule blocks Time Machine backups to a network share
Last Modified: 2023-05-24 08:30:14 Etc/GMT
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Removable Storage Protection Rule blocks Time Machine backups to a network share
Technical Articles ID:
KB88755
Last Modified: 2023-05-24 08:30:14 Etc/GMT EnvironmentData Loss Prevention Endpoint (DLP Endpoint) 11.x
ePolicy Orchestrator (ePO) 5.x
Mac OS X 10.9 and later For supported environments, see KB68147 - Supported platforms for Data Loss Prevention Endpoint. Problem
A Removable Storage Protection rule configured to classify on All Data blocks or reports an incident when the Time Machine tries to create a backup on a network share.
Cause
During the backup process, OS X mounts the network share as a removable storage device. As a result, one of the following happens:
Solution
This behavior is expected because OS X mounts the network share as a removable storage device. To submit a new product idea, go to the Enterprise Customer Product Ideas page.
Click Sign In and enter your ServicePortal User ID and password. If you do not yet have a ServicePortal or Community account, click Register to register for a new account on either website. For more information about product ideas, see KB60021 - How to submit a Product Idea. WorkaroundAdd an exclusion for the Time Machine process (
Add your definition as an exception to your Removable Storage Protection rule:
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